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My ipod touch says its disabled. my old computer crashed. and when i plug it into itunes it says i need to enter my passcode from the ipod touch but i cant do that wat am i supposed to do at this point

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The only thing at this point you can do is bring it into an apple store. If there are none nearby you would have to erase everything off of your iPod touch by putting it into recovery mode. This can be done by having your iPod plugged into any computer with itunes and holding the top and home button until screen goes black. Then after 5 seconds release the top button but continue to hold the home button until itunes says it found an ipod in recovery mode. This WILL erase everything off your ipod

Posted on May 18, 2011

  • sweetnesss_5 May 18, 2011

    it dont find the ipod on itunes

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1 Answer

Ipad forgotten password


From the apple support site:

iOS: Forgotten passcode or device disabled after entering wrong passcode When you set up a passcode to secure the use of your iPhone, iPad, or iPod touch and then enter the wrong passcode, you may see a a message saying your device is "disabled". Learn what to do if you have forgotten or can't remember your passcode, or if your device displays a message saying it is disabled.If you enter the wrong passcode six or more times, you'll see a message that says one of the following:
  • iPhone is disabled
  • iPad is disabled
  • iPod touch is disabled

  1. Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
  2. If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
  3. When the backup and sync is complete, restore your device.
  4. When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
  5. Select your device in iTunes and choose the most recent backup of your device.
Hope this helps!

http://support.apple.com/kb/ht1212

Feb 05, 2014 | Apple iPhone 3G

1 Answer

Itouch disabled


Unfortunately, the only easy and reliable way to reset the passcode on an iPod touch or other iOS device is to perform a complete restore of the device, which will wipe everything on it. Connecting your iPod touch to your original iTunes library will reset any disabled passcode counter, allowing you to make additional passcode attempts, but it will not bypass the passcode.

The good news, however, is that as long as you have a backup of your iPod touch in iTunes or iCloud, you can restore that backup onto your device after you've erased it, thereby allowing you to basically pick up where you left off. Restoring from backup will recover all of your data and settings except for the device passcode, which you will be prompted to re-enter. You may also need to re-enter some passwords for things like e-mail accounts or Wi-Fi networks as these are secured by the device passcode, and thereby lost if you can't remember your original passcode.

Note that even if you haven't already made a recent backup of your device, you can still make one even with the device locked provided you still have your primary iTunes library available-usually the iTunes library and computer that you originally setup your iPod touch with. To do this, simply plug in your iPod touch, right-click on it in the Devices listing in iTunes, and choose the Back Up option from the context menu that appears.

Dec 06, 2013 | Audio Players & Recorders

1 Answer

9c93a00208


If you own an iPod touch, you have the option to set a password, which Apple calls a passcode, to protect your data.
Anyone who attempts to access your iPod, after unlocking it or turning it on, will require the passcode to do so.
However, if you forget your passcode or incorrectly enter it, you will eventually see an alert that your iPod touch has become disabled.
To unlock your iPod touch after forgetting the passcode, and still access your content, you must connect it to the computer with which you last synced it.

Connect your iPod touch to the computer with which you last synced the music player.
Launch iTunes if it does not automatically open.
Select your iPod touch under the devices list, and click the "Summary" tab in iTunes.
Click "Restore" and, when prompted, click the "Back Up" button to save a back up of your iPod touch in iTunes.

Click "Restore" when prompted, after the back up saves. After restoring, click "Ok."
Choose the most recent back up from the drop down list on the "Set Up Your iPod" screen.

Click the "Continue" button to restore your iPod touch.

iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212

iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414

Jun 10, 2013 | Apple iPod touch

1 Answer

Forgot my ipod pascode lock


If you own an iPod touch, you have the option to set a password, which Apple calls a passcode, to protect your data. Anyone who attempts to access your iPod, after unlocking it or turning it on, will require the passcode to do so. However, if you forget your passcode or incorrectly enter it, you will eventually see an alert that your iPod touch has become disabled. To unlock your iPod touch after forgetting the passcode, and still access your content, you must connect it to the computer with which you last synced it.

Connect your iPod touch to the computer with which you last synced the music player. Launch iTunes if it does not automatically open. Select your iPod touch under the devices list, and click the "Summary" tab in iTunes. Click "Restore" and, when prompted, click the "Back Up" button to save a back up of your iPod touch in iTunes. Click "Restore" when prompted, after the back up saves. After restoring, click "Ok." Choose the most recent back up from the drop down list on the "Set Up Your iPod" screen. Click the "Continue" button to restore your iPod touch.

iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212 iTunes: Restoring iOS software http://support.apple.com/kb/HT1414

Apr 08, 2013 | Apple iPod touch

2 Answers

How can I unlock a disabled ipod touch?


Step 1:
The iPod Touch is a type of iPod that features a touch screen and can function as both a portable media player and as a pocket computer. It is possible to password protect your iPod Touch so that you will have to enter a password every time you want to unlock the iPod Touch screen. If you repeatedly enter the incorrect passcode, your iPod Touch will become disabled. To unlock a disabled iPod Touch, you need to sync your iPod Touch device with iTunes on your computer.

Attach the iPod Touch data cable to the bottom of your iPod Touch device and attach the other end of the data cable to an available USB port on your computer. Open iTunes on your computer and then select your iPod Touch device from the list of available devices on the left side of the iTouch window. Click the "Restore" button. If you have previously backed up your iPod Touch, you can choose to restore the device to the last back up or any saved backup. If you have never backed up your iPod Touch, this process will restore your iPod Touch's factory settings. Wait while iTunes syncs with your iPod Touch and restores the device. iTunes will prompt you when this process is complete.

Feb 10, 2013 | Apple iPod touch

1 Answer

My ipod touch is disable.it tells to connect to itunes


plug in your ipod to your computer open up itunes and when your ipod appears under the devices section click on it and then under summary you can restore and reset the ipod

Oct 15, 2009 | Apple iPod touch

3 Answers

Ipod touch 16gb, passcode forgotten screen reads disabled.


well you can conpleatly restore it by no luging it in and holding the power buton for 3 seconds then with out leting go of the power buton hold the home buton for 10 seconds then let go of the power buton and just hold the home buton for a further 30 seconds.....

after you have done this plug it in to your computer with iTunes allready running and a icon should say unresponcive ipod or somethin along those lines just click RESTORE

hope this helps

dale gough

Jul 21, 2009 | Apple iPod touch

2 Answers

8GB iPod Touch Disabled


you will have to restore your ipod to factory default settings in itunes.
or you can jailbreak the ipod with software like quickpwn.

Here is how to restore your ipod in itunes.
You will need to put the itouch in DFU/Recovery mode to get it to connect.

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Plug the usb cable into the Ipod and NOT into the computer.
Hold the Home Button down for 5 second (do not release it)
Then Press and hold the Power Button for approx 10 secs (count them out)
Your iPod will reboot.
Release the power button and continue holding the Home button for an additional 27secs.
You may see the screen go blank or not.
Plug the USB end into the computer with itunes open.
Your ipod will mount in recovery mode.
Restore it and Your all set.

if you need any further help let me know.
Good Luck

Jun 01, 2009 | Apple iPod touch

1 Answer

8GB iPod Touch Disabled


Hey,

read this page i posted
http://www.fixya.com/support/r977231-disabled_or_code_forgotten
Let me know if you need anything else.


Thanks,
Ekse

Jan 20, 2009 | Apple iPod touch

2 Answers

IPod Touch


Hey mpCvitak,

According to information provided by the manufacturer, when the incorrect passcode is repeatedly entered your iPod Touch will become disabled for longer and longer intervals. Eventually you will only be able to attempt entering the passcode again by syncing the iPod with your computer.

Unfortunately, syncing an iPod to a computer that does not have your iTunes library present removes all the content from your iPod's memory. To avoid this, iTunes 7 and later versions offer a way for you to transfer the files that you purchased through the iTunes music store to that computer, by authorizing it to be used with your iTunes account. Please keep in mind though that this may only apply to the files that you purchased and downloaded through iTunes itself.

Alternatively, you may always attempt a system restore. System restores return your iPod to the original factory settings, but all the information that you have loaded onto it may be erased (including your selected password). If you're not quite sure how to perform a system restore, you can find step-by-step instructions by visiting the following link:

http://support.apple.com/kb/HT1414

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 23, 2008 | Apple iPod touch

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