Question about Sony Handycam DCR-PC1000 Mini DV Digital Camcorder

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Sony DCR-PC1000 Camera was working fine this morning. In the afternoon, it started telling me to re-insert cassette with an error code of C:31:42. Is this something I can fix or do I have to get it to Sony?

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According to this web site (click here), giving the camera a whack either on the door or the bottom apparently resolves the issue.

Note that I do not suggest whacking your camera, but apparently others have had success with this method of resolution.

Posted on May 18, 2011

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Posted on Jan 02, 2017

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Describe your Handycam DCR-PC1000 Mini DV Digital Camcorder Problem I need to find a repair shop for my sony DCR-PC120. I first received an error message C:32:30, NOW THE DOOR TO MY CASSETTE COMPARTMENT...


Tape mechanism problems can be quite complicated. This will require disassembling the camera to repair and can be done fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

Aug 24, 2011 | Sony Handycam DCR-PC1000 Mini DV Digital...

1 Answer

Tape will not load; Error code 31:23


You may try the following troubleshooting steps:
Remove the battery of the Camcorder for one minute and re-insert the battery to check whether it works.
You may try resetting the Camcorder by pressing the RESET button located on it.
You may also check whether the issue occurs for all the tapes.
If the issue occurs with all the Tapes then it seems that internal parts of the Camcorder are malfunctioning.
Hence, the Camcorder requires service.


Jul 14, 2010 | Sony Handycam DCR-PC1000 Mini DV Digital...

1 Answer

My Sony DCR-PC0-109 had been working just fine. Then one day I was checking to see the available space on my tape, and the camera would not insert the cassette. I tried another cassette, thinking that was...


Hi,
It seems that your cassette holding alignment has been disturb... Since Sony does not provide service manual, at home we can try our luck only....
Check out this, while inserting cassette analyse that which side of cassette is stucking and try to figure out causes for the same, that means check whether there is any displacement has taken place....

Jun 22, 2010 | Sony Handycam DCR-PC109 Mini DV Digital...

4 Answers

Re-insert the cassette error message


SMACK THE CAMERA ON EITHER SIDE REAL HARD
? what does it mean plz?
can you explain for me plz?!!

Apr 12, 2010 | Sony Handycam DCR-TRV280 Digital Camcorder

2 Answers

When I insert the cassette into the camera it won't close.


Try the following link to troubleshoot this issue:
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C190805

Aug 08, 2009 | Sony Handycam DCR-HC42 Mini DV Digital...

1 Answer

SONY DCR TRV350 C31:23 and C31:22 flashing code


Hi Jeany,
Please see the detail below for the said error codes C31:23 & C31:22

4e0386d.jpg
According to the symptom and self diagnostic system the problem is in mechanical section (tape loading section) Therefore camera just need mechanical adjustment and will work fine again. This problem aries when the insertion of the cassette is improper or forced insertion.
Thanks for using fixya.

Jun 15, 2009 | Sony Handycam DCR-TRV240E Digital...

1 Answer

Flashing error message C:31:23


Hi Jazzy,
Please see the detail below for the said error codes C31:23.

4e0386d.jpg
According to the symptom and self diagnostic system the problem is in mechanical section (tape loading section) Therefore camera just need mechanical adjustment and will work fine again. This problem aries when the insertion of the cassette is improper or forced insertion.
Thanks for using fixya.

Jan 09, 2009 | Sony Handycam DCR-TRV240E Digital...

1 Answer

Sony dcr-trv480 video camcorder error


I also have this problem, with a SONY DCR-TRV480E PAL. The problem is when I insert the cassette it reads on screen that "re-insert the cassette"

May 04, 2008 | Sony DCR-TRV-428E Hi8 Easy Handycam Pal...

1 Answer

DCR-HC42


  1. I'm having the exact same problem. It wont accept the cassette...only half way then errors. It will close fully without a cassette as well. hmmmmm
Comment by Guest, posted on Apr 02, 2008 Load cassette, turn it on, then message says re-load cassette. Door to cassette compartment only works half way. After fiddling with power, can get the cassette door to open and close all the way, but not with cassette. Tried several brands of cassettes, no joy.

Mar 09, 2008 | Sony Handycam DCR-HC42 Mini DV Digital...

7 Answers

Reinsert cassette


Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

Feb 13, 2008 | Sony Handycam DCR-TRV280 Digital Camcorder

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