I have the same problem - I tried pluging it directly wall socket - still the same error - I did notice that the plug that connects the from the front load scanner to the flat bed was not really connecting all the way.. it looked like it was but i turned off the scanner and went ahead and made sure that both screws were in all the way (its a little tuff) and then turned back on the scanner - the error went away and it does appear the the connection was not being made completly - I was able to scan several documents. I see that some of you have this as a re-occuring issue. I just got this scanner for one of our locations. Hopfully it does not reoccure.
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Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
Scanning with the WIA Interface [ Fine Tuning Your Scans ]
Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL
The recorder should be formatted only by using the internal FORMAT function found in the recorder’s Menu. Formatting using the computer may corrupt system files needed to run the recorder, so computer formatting is not recommended.
Protect mode will kicking whenever a fault is detected.
Causes that can start protect mode are:
Electrostatic harges on internal circuits.
Leave the unit unplugged for power for one hour or so, this will allow discharge.
Bad speaker wiring. Check speaker wiring, try unplugging and plugging back, or start after removing one speaker at the time.
Internal fault. Internal
fault is the natural cause for protect mode. If all the above did not
work, then the problem is a blown component or an internal fault. In
this case the unit must be taken apart , tested and repaired by an
experienced person. If the unit is less than one year old, or if you
want to get service, call Sony at the phone number listed on the
If it is new, and not assuming there is a hardware problem with the scanner (some fault), might be a software problem. If the scanned image from the flabed is OK the drivers would be installed properly. You do not say which software you are using but when you have a "Professional" documentscanner and intend to use it for "production" scanning you need proper software also, To scan, to mix documents, rearrange pages, auto remove blank pages, deskew, produce small PDFs even when scanning color and so on. Look at PixEdit - it will do the job for you.
This part will cost you about 650 to 800 bucks my friend. if you have any soldering skills, and can follow directions, I posted a DM board fix. it may just be four small capacitors. Now this set that was used in the fix is not exactly like all the other Mitsubishi TV sets that still have a DM board, but if you can locate the DM board, follow the rest of the repair. if you do not know how to solder, do not take a chance, as this part is way too expensive to be experimenting around with. Get the Capcitors(there is a link there too for the capacitors)and take the DM board to a service shop, as this should not cost you a lot to have a pro do this for you. The DM board fix is located here: