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Getting an error code #801 when sending a document to our f&p server

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SOURCE: hello i have two IR1024i error code #801

Have you entered dns server address and reboot, make sure password is correct

Posted on Oct 21, 2009

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Ricoh c6501 sp error coad sc 925 solution


SC925 B Net File function error *GW The NetFile file management on the HDD cannot be used, or a NetFile management file is corrupted and operation cannot continue. The HDDs are defective and they cannot be debugged or partitioned, so the Scan Router functions (delivery of received faxes, document capture, etc.), Web services, and other network functions cannot be used.
HDD status codes are displayed below the SC code: • Refer to the four procedures below (Recovery from SC 925). Here is a list of HDD status codes:
Display Meaning (-1) HDD not connected (-2) HDD not ready (-3) No label (-4) Partition type incorrect (-5) Error returned during label read or check (-6) Error returned during label read or check (-7) "filesystem" repair failed (-8) "filesystem" mount failed (-9) Drive does not answer command (-10) Internal kernel error (-11) Size of drive is too small (-12) Specified partition does not exist (-13) Device file does not exist


Procedure 1
If the machine shows SC codes for HDD errors (SC860 to SC865) with SC 925, do the recovery procedures for SC860 to SC865.
Procedure 2
  1. If the machine does not show one of the five HDD errors (SC860 to SC865), turn the machine power off and on.
  2. If this is not the solution for the problem, then initialize the NetFile partition on the HDD with SP5832-11 (HDD Formatting - Ridoc I/F).
    NetFiles: These are jobs printed from the document server using a PC and DeskTopBinder. Before you initialize the NetFile partition on the HDD, tell the customer:
    • Received faxes on the delivery server will be erased
    • All captured documents will be erased
    • DeskTopBinder/Print Job Manager/Desk Top Editor job history will be erased
    • Documents on the document server, and scanned documents, will not be erased.
    • The first time that the network gets access to the machine, the management information must be configured again (this will use a lot of time).
  3. Before you initialize the Netfile partition with SP5832-11, do these steps:
  4. Go into the User Tools mode and do "Delivery Settings" to print all received fax documents that are scheduled for delivery. Then erase them.
  5. In the User Tools mode, do Document Management> Batch Delete Transfer Documents.
  6. Do SP5832-11, then turn the machine power off and on.
Procedure 3
  1. If "Procedure 2" is not the solution for the problem, do SP5832-1 (HDD Formatting - All)
  2. Cycle the machine off/on.

Apr 12, 2016 | Ricoh Office Equipment & Supplies

1 Answer

When i scan to email, i get an error; "send error 2202" and the document is not sent to email. The Kyocera fs-1028mfp printer is connected to the LAN using a network cable.


Apparently there is a communication error between the printer mail server. Can you ping both reliably ? Is it an internal mail server ? If yes, can you ping the printer from it ? Did you try changing the network cable ? How about IP addresses ? Could there be a conflict ?
Cheers,
Franck Horlaville TAM Software

Sep 12, 2011 | Kyocera FS-1118 Printer

2 Answers

Kyocera 5050 error code 2202


This is an error is indicating a connection error when using the send feature.

Below I have provided some information or for more information download the users guide from the manufatcures website using this link. http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=16088&rid=16313

2101, 2102, 2103, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is

not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name

correctly.


2204: The E-mail size exceeds the acceptable send data capacity. Decrease the size or resolution of the scanned data to be transmitted and resend the E-mail. 5101, 5102, 5103, 5104, 7102, 720f:

Turn the main power switch off and back on. If this error occurs several times, make a note of the displayed error code and contact your service representative.(Refer to the corrective action for the error message " An error has occurred.")


9181: The scanned original exceeds the acceptable number of pages of 999. Send the ecess pages separately.


Hope this is helpful,

Shawn

Mar 11, 2011 | Kyocera Mita KM-5035 Printer

1 Answer

Hello i have two IR1024i error code #801


Have you entered dns server address and reboot, make sure password is correct

Oct 21, 2009 | Canon Office Equipment & Supplies

1 Answer

Unable to scan document


Prob need to configure E-mail settings for mailbox. Your KM probably has a web interface for configuring TCP/IP settings and such. Log into it and configure SMTP and POP3 settings so that your copier has an e-mail server to send and receive. Do you see any error codes in the log? The error codes should tell you exactly what is misconfigured. But my guess is that there's no e-mail settings.

Peace

Jun 19, 2009 | Konica Minolta bizhub C250 All-In-One...

2 Answers

I have a Canon ir 3045 copier, when I try to send the scanned copy directly to a file, the file doesnot save to the destination network folder. When I looked at the scanner send logs i saw status as NG...


I have a Canon ir 3045 copier. I had sucessfully scanned two documents but the third scanned document (107 pages) was not emailed to me. When I click on press details, the job type reads #801. how do i retrieve the document?

Apr 24, 2009 | Office Equipment & Supplies

1 Answer

When trying to fax connects ok but comes back failed error 388


A list of HP aio error codes:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

You could try running the Fax test. Press setup > Tool> Run Fax test.

This will give you instructions about what you need to check and what you need to do if it failed on some of the tests.

Then try to send a fax to the HP fax test server detailed below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259105&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Jan 19, 2009 | HP Photosmart 2410 All-In-One InkJet...

1 Answer

Scanning to C352 server connect error


Check you smtp server settings in admin settings. Verify there correct. If your smtp server needs your email address and password to send, that should be populated as well under them smtp authentication settings.

Oct 20, 2008 | Konica Minolta bizhub C250 All-In-One...

10 Answers

Network Error CE-02


Error ce-02 means that the computer the image is being sent to is not running sharps "network scanning tool" which is part of the sharpdesk software suite

May 19, 2008 | Sharp AR-C260M All-In-One Printer

1 Answer

Trying to Email documents from RICOH


start by checking authentication... make sure your smtp server login is correct, also change your smtp name to ip format... run cmd and ping your mail server... example ping mail.server.com it will respond its ip address

May 07, 2008 | Ricoh Aficio 1515MF All-In-One Laser...

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