Question about Philips GoGear SA178 MP3 Player

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Philips Go Gear 2GB

I turned my mp3 player on this morning (have had it since Dec) and a picture of a lock came up and then it shut down with the message "good bye." How do I unlock it - how did it get locked anyway?

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Look for the slide switch on the side of the player and turn it off.

Posted on Aug 15, 2008

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1 Answer

My son has a philips go gear mp3 player 2gb some


Ok, just make sure you put songs that are compatible with the player like mp3 or wma, but most preferably, mp3. if you put any other format than mp3 it will only appear as a file in the flash and will not play.

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What format video do you need for philips go gear 2GB mp3?


these music files for sure : .mp3; .wav; .wma;
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first off get the arcsoft media converter 3, then drag and drop the videos you want to get on your mp3 player into the program, after it converts it it loads them onto your mp3 player as long as its connected, this program will also allow you to download youtube videos and put them on your mp3 player too this should help a bit

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Have a phillips gogear 2gb that shuts off


Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Feb 24, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

Will not turn on


Make sure that the hold/lock switch isn't engaged, and make sure it has been plugged into the computer for 3-4 hours to fully charge.
If it still won't work, run a Repair in the Philips Device Manager.

-Tha Mp3 Doctor

Jan 20, 2009 | Philips GoGear SA3125/37 MP3 Player

1 Answer

I want to register my philips go gear 2gb


Welcome to Fix ya

Sir you can register you Philips go gear 2gb mp3 player from the following link
http://www.consumer.philips.com/consumer/en/pk/consumer/cc/_onlineStoreStatus_false/_productid_SA3225_97_PK_CONSUMER/_retailStoreStatus_false/Digital-MP3-video-player+SA3225-97

The above link for Pakistan users change your country before going further.

I hope this will your answer. Please don't forget to mark as answer before leaving.

Thanks for using fix ya.

Nov 27, 2008 | Audio Players & Recorders

2 Answers

Phillips MP3 Go Gear


Does not play well with Windows Media Player 11.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Apr 25, 2008 | Philips GoGear SA178 MP3 Player

12 Answers

Philips GoGear 2GB MP3/Video Player LOCKED ?


you have to look at the side and shift the lock button

Nov 26, 2007 | Philips GoGear HDD075/17 MP3 Player

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