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Ok, just make sure you put songs that are compatible with the player like mp3 or wma, but most preferably, mp3. if you put any other format than mp3 it will only appear as a file in the flash and will not play.
first off get the arcsoft media converter 3, then drag and drop the videos you want to get on your mp3 player into the program, after it converts it it loads them onto your mp3 player as long as its connected, this program will also allow you to download youtube videos and put them on your mp3 player too this should help a bit
Make sure the hold/lock is not engaged Try another USB port Reset the player If that fails: Download the newest version of the Philips Device Manager: www.usasupport.philips.com - change your country/language as needed Enter in your exact model # Click on the link for your exact model # Click on the Software & Drivers section Click on "Firmware Upgrade Software" Install the new Device Manager Open and run the "Repair" tab If still nothing: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
If these methods fail, call Philips to see if you are still in-warranty. -Tha Mp3 Doctor
Make sure that the hold/lock switch isn't engaged, and make sure it has been plugged into the computer for 3-4 hours to fully charge.
If it still won't work, run a Repair in the Philips Device Manager.
Sir you can register you Philips go gear 2gb mp3 player from the following link http://www.consumer.philips.com/consumer/en/pk/consumer/cc/_onlineStoreStatus_false/_productid_SA3225_97_PK_CONSUMER/_retailStoreStatus_false/Digital-MP3-video-player+SA3225-97
The above link for Pakistan users change your country before going further.
I hope this will your answer. Please don't forget to mark as answer before leaving.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.