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Posted on Jan 02, 2017
SOURCE: phaser 8550 error 19,004.40
The printhead was installed in another machine and the codes do not match. You need to manually sync them. Here is the procedure:
Manually synchronize the Printhead and Electronics Module codes.
NOTE: The Printhead and Electronics Module codes should synchronize automatically when a new printhead is installed. If a 19,004.40 error occurs, it is possible that the replacement printhead was previously installed in a different printer. After manually synchronizing the Printhead and Electronics Module codes, be sure to test the new printhead for print quality defects.
To manually synchronize the codes;
1). Power OFF the printer.
2). Disconnect the printer from external devices (A/C power can remain connected).
3). Locate the "Factory Only" port on the electronics module (located between the PS and PE lights (Figure 1).
4). Use a Hard Disk Drive (HDD) jumper (Figure 2) to short the top two pins.
NOTE - If a HDD jumper is not available, use another conductive item, such as a screwdriver, to short the pins. Use caution to avoid contacting the surrounding frame, as this may permanently damage the Electronics Module.
5). With pins shorted, power ON the printer.
6). When printer reaches the mechanical initialization stage of the power on sequence, power the machine back OFF.
7). Remove the HDD jumper.
8). Code should now be synchronized. Power ON machine and verify the 19,004.40 error does not re-occur.
NOTE - If error persists after this procedure, attempt the procedure again, and be sure to allow the printer to complete its BIST and POST test before powering OFF in step 6.
Posted on Jul 23, 2008
In regards to the error message with the printhead missing or come loose......I had that issue just shortly after I installed my printer. I was going crazy trying to fix it taking it out and reinstalling which was a pain, removing the cartridges and then the printhead to no avail. Finally I got smart and disconnected the power cord from the printer itself, not directly from the outlet. Once I did that and turned the printer back on the error was gone. It might have been a fluke, but it worked for me, so you might want to try it.
Posted on Aug 30, 2008
SOURCE: Lexmark X6570 printer - Cleared
Ok, the paper jam could be due to one of the following:
If there is no bit of paper or debris stuck in the rollers, it would indicate something more serious, and in need of servicing. If your machine is under warranty, I suggest you take it back to the shop and get it replaced.
If your warranty has run out, then you'll either have to get it serviced or buy a new printer (whichever works out cheaper for you)
Hope that helps!
Posted on Nov 11, 2008
i have the same problem , but my printer is ZEBRA S4M ZPL
my solution is:
in your barcode software: change printer settings: 1 and 2
1 . in media setting : change media type --> Thermal transfer
2. in documents options , configuration --> use printer settings
by Lin Yu Hsien
Posted on Dec 10, 2008
SOURCE: Display shows "check printhead"
Hello Neil, If the quality of print is fine then i dont think there is a problem with your printer head. It must be some error with the software or some other part in ur printer. Do check the printer for some other faults.
Posted on Jul 08, 2009
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