Question about Computers & Internet
Usually if your getting this message that means that your installer is corrupted or not recognized by windows. For that you might need to have the driver or software downloaded again and try it. But before you do it make sure to scan first your pc for errors for some of then may affect the installation process
You can check errors on your pc by going to my computer > then right click on C: drive > choose properties > go to Tools > Click omn Check Now for Error Checking > on the pop up window click on the automatically fix error and "Scan for and Attempt Recovery" > Then press on Start
It may ask you restart your pc for it to scan for errors, so you need to restart pc then it will do the scan right away. Just let it finish and wait for your windows to boot up again. Then try to reinstall the software of your phone. If this doesn't work your need to contact their tech support.
Hope this help you a bit. Have a great day.
Posted on May 18, 2011
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Posted on Jan 02, 2017
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