Question about Garmin StreetPilot c340 GPS Receiver

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MyGarmin StreetPilot c340 map updates

Please help me update my GPS System. It is not working until I do so. I also am not a computer geek and do not understand cyber-jargon. Simple English will do. Thanks.

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  • mlmbox1 Aug 14, 2008

    I had to call your headquarters in Kansas to speak with a human being. Luckily, I had kept the box it came in and found that your company was in Olathe, Kansas. The 411 operator had a bit of trouble finding you. The person at Garmin was very patient but we had to go through a lot of stuff just so I could understand what he was saying.

    In order to use you on the Internet, I had to buy $9.99 worth of e-mail services I did not want or need. I could not get further with my situation until I'd bought it. WHY?

    Please, please, PLEASE! Make your services more easily available and please add a PHONE number. Your company has not done this.


  • nwhite2762 Aug 25, 2008

    Trying to down load up to date maps from web site free of charge. I cannot find screen to put info in.

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I could not understand your method of "help". The instructions and the prompts were not clear at all.

Instead of relying on you, I called the Garmin headquarters in Olathe, Kansas, and asked for service. I do much better talking with a human being.

All I got from you folks was a demand for some kind of e-mail service (for $9.99!) that I did not need and your so called "help" would not occur if I did not buy it. It was charged to my VISA. I'm not happy about that!

Meanwhile, I have to do some other things to update my GPS that do not involve you. The service person at headquarters guided me in some of the update process.

Now I have some questions for you: Why don't you post your 1-800 number somewhere? It would help your customers a lot! Why is there no reference to service centers anywhere? You guys are expert at selling your products, but service? - well - that leaves a lot to be desired. Maybe all your customers are computer experts - I don't know, but for the rest of us, you leave us hanging and scrambling for service. Why?

Am I satisfied with your service? NO. Please send this to your supervisor.

Posted on Aug 15, 2008

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1 Answer

Why does my c340 keep losing satellite reception


Hello there:
please follow these instruction and this should help if not let me know and i willcontinue to get you more information for you
nstructions
  1. Step 1 Calibrate the screen of the Garmin StreetPilot C340. If the touch screen does not seem to respond when you hit it with your finger or a stylus, you may need to calibrate it. To do this, turn the unit off and then hold down the "Power" key for approximately one minute. You will see a calibration screen come up that will recalibrate the GPS2_bing.gif unit.
  2. Step 2 Reset the Garmin StreetPilot C340. If your GPS unit is not responding or is stuck on a particular screen, it may need to be reset in order to operate. To reset, remove the face plate of the unit by gently prying it off. Locate the "Reset" button under the face plate and press down in order to restart the device.
  3. Step 3 Change the fuse of the Garmin StreetPilot C340. If the fuse blows on the GPS, you will need to make a replacement using an ACG/3AG 2 amp fuse. Unscrew the adapter cord at the end and remove the fuse found there. Put in the new fuse to see if this returns function to the unit.
  4. Step 4 Update the software for your Garmin StreetPilot C340. If the GPS is not providing you with correct directional information, you may need to update the software or download new maps onto the device. Connect the Garmin StreetPilot C340 with the USB cord to your PC and log on the Garmin website for available updates.

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http://www.garmin.com/garmin/cms/site/us/maps/

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log into www.garmin.com
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It will open a new page with another tab that will say CHECK FOR UPDATES.
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Hi,

Try Here for the updates,

You may have to add Garmin to your trusted web sites !!! Firewall.
In a web browser, tools, internet optoins, security, trusted sites, sites button, add it here.
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Regards.

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Try using a different website where you can download the maps for free. These should work. If they don't, you might need a software update from the same web site before getting more maps: www8.garmin.com/support/collection.jsp?product=010-00401-20

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Downloads here

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If you don't mean "updated" maps, then you would have to use another GARMIN mapping product like MapSource, then load the new maps into the unit via an SD FLASH card.

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