Question about Garmin StreetPilot c340 GPS Receiver
Please help me update my GPS System. It is not working until I do so. I also am not a computer geek and do not understand cyber-jargon. Simple English will do. Thanks.
I could not understand your method of "help". The instructions and the prompts were not clear at all.
Instead of relying on you, I called the Garmin headquarters in Olathe, Kansas, and asked for service. I do much better talking with a human being.
All I got from you folks was a demand for some kind of e-mail service (for $9.99!) that I did not need and your so called "help" would not occur if I did not buy it. It was charged to my VISA. I'm not happy about that!
Meanwhile, I have to do some other things to update my GPS that do not involve you. The service person at headquarters guided me in some of the update process.
Now I have some questions for you: Why don't you post your 1-800 number somewhere? It would help your customers a lot! Why is there no reference to service centers anywhere? You guys are expert at selling your products, but service? - well - that leaves a lot to be desired. Maybe all your customers are computer experts - I don't know, but for the rest of us, you leave us hanging and scrambling for service. Why?
Am I satisfied with your service? NO. Please send this to your supervisor.
Posted on Aug 15, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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