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My HP C6150 states Ink System Failure. Ink system has failed. Unable to copy, receive faxes, or print. Refer to printer documentation. Error Oxc18a0206. Please help soon!

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This is a very common error with Hp Photosmart series printer and we've helped resolved many users. In fact, it's related to cartridges or printhead.
First of all, remove all the cartridges, turn off the machine, disconnect the power cord and leave it Off for at least 5 minutes. Now reconnect the power cord, turn back On the machine and wait for the message "Insert Cartridge", at that time, install the cartridges, wait for few seconds and see if the error disappears or not. If the problem persists, follow the steps below:

  1. Press and hold the "*" key (star button).
  2. Press the "#" key and release both keys. Display should say "Enter Special Key Combo"
  3. Press and release in sequence the "1", "2" and "3" buttons.
  4. Press and release the right arrow button until the display says "System Configuration Menu".
  5. Press and release the "Ok" button.
  6. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
  7. Press and release the "Ok" button.
  8. Display should say "Hardware failure status: Clear. Press Ok to clear".
  9. Press and release the "Ok" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
  10. Press and release the "Cancel" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears.
  11. Using the Power Button, turn the unit Off and unplug the power cable from back of the printer and wall outlet.
  12. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
  13. Turn the unit on. The printer may display message "Use Power Button to Shut Down the Printer" followed by "Press Ok to Continue". Press Ok.
  14. If the printer has already initialized, then go to the next step. If not, the printer will start the "One Time ink Initialization Process". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
  15. To verify printer functionality print a Self Test Page. If Self Test prints, then printer is ready for use or Software Installation.
  16. If the error is still there, or reoccurs replace the unit.

Let me know if you need further help...
Good Luck..
Thanks for using FixYa.

Posted on May 18, 2011

  • Lebanon Raingam
    Lebanon Raingam May 18, 2011

    If in case you need more help, you can also refer to the HP troubleshooting steps given HERE.



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