Question about Frontgate Stainless-Steel Outdoor Patio Heater

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Frontgate patio heater, serial number 01A02 0023562, model number SRPH02, cust number SHCDPH, pilot light won't light (checked gas tank already)

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First check that you are getting a spark, if not check lead and ignitor. If getting a spark make sure that there are no leaks, to do a gas leakage test see Patio heater problem solving. Next check the tilt switch if fitted, just short it out by joining up the two leads. If OK look for any debris/insects around the pilot and clean. A worn thermocouple will turn the gas off, these can last anywhere for 2 years up to 6 years but will at some point need replacing.

Posted on Aug 21, 2011

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Posted on Jan 02, 2017

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1 Answer

Patio heater phs won't ignite


Hi, First check if you have a full tank and that the pipes are clear of any insects, water or debris. Next see if you have a spark where the pilot is, if you can hear the piezo clicking but cannot see a spark then check the lead. Sometimes the lead can get loose and short out lower down and prevent the spark from reaching the pilot. You may need to take the lead out to fully check. If you have a spark and gas is reaching the pilot then check the tilt switch, if faulty it can turn the gas valve off. To check you can just short out the tilt switch, found this site very useful patio heater problem solving.

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I have afrontgate propane patio heater and the pilot lights but when I try to put it into position to warm it goes out and will not stay lite.


Most common problem is a worn thermocouple, this will cause the pilot to light but go out when turned to full. There can be other issues but start by changing the thermcouple as these generally last between 2 to 6 years. If it still has problems check the tilt switch by shorting it out, found this site very useful, patio heater problem solving.

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1 Answer

I have a full tank of propane - my pilot light is sparking but it will not light? Any ideas on what to check? Thank you, Korby


Korby, I think you meant, your ignitor is sparking and you're not getting gas to the pilot. Since you have a full tank of propane, I can rule out that the tank is empty. However, I believe the tank or at least the tank valve is playing a role in this.

Turn the tank valve completely OFF and disconnect the hose from the tank. Wait 5 minutes and reconnect the hose to the tank. Turn the tank valve ON VERY, VERY SLOWLY (Slow Motion, slow) until the valve is fully open. Then light the pilot as you normally would. If the pilot lights, you solved the problem. If it didn't, either the pilot light is clogged and needs to be cleaned or the heater's hose/regulator assembly needs to be replaced.

Endless Summer Patio Heaters are made by Blue Rhino. So, if you need parts, that's where you can get them. Hope this helps you troubleshoot and solve the problem. Please let me know. Thanks.

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1 Answer

Pilot light wont ignite on patio heater


It may be that your cylinder is malfunctioning, cylinder has a leak, or the pilot is clogged. Please see steps below to troubleshoot. Note:Regular maintenance is critical to the successful operation of your patio heater.
  1. Is the cylinder valve closed? If so, open the cylinder valve but not fully.
  2. Check to see if you can light it manually. If the unit lights manually but not with igniter, service or replace igniter switch.
  3. Ensure that there is no air in the gas line. Open the gas line and bleed it (pressing control knob in) for not more than 1 - 2 minutes or until you smell gas.
  4. There may be a blockage in the orifice or pilot tube? Bugs and spiders get into the pilot assembly, venturi tube and burner ports causing the unit to either not light or poor performance.
  5. Is the regulator hose pinched or kinked?
  6. Cleaning the pilot assembly.
  7. If the piezo igniter won't spark to light the pilot, check the wiring to the igniter, It may simply have lost it's ground. Slide the wire off the igniter prong (looks like a thick needle) on the pilot assembly and then push it back on. That usually will reestablish the ground.
If you continue to have problems with the heater, contact Blue Rhino (the manufacturer) Customer Care 800-762-1142.

Hope this helps you to troubleshoot and solve the problem. Please let me know.

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Hi ColdinSF,

You need to remove the covers from the unit and blow out the gas lines with compressed air. If you can remove the gas lines blow out the lines and what they connect to like the pilot light and main feed line to the burner. Usually they gunk up with use and just need to be blown out with compressed air to clear the lines again. Maybe you have some dirt or foreign object from your gas tank which has clogged the line. Also check the igniter electric lines as well and make sure everything is connected properly. Especially make sure you tighten the gas lines you remove. Hope this helps.

Regards
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