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The sleep/timer is stuck om & the TV will not turn back on. We have a Sony TV

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Hi.

The TV is in protect mode. This is a special diagnostic mode that turns on when an internal fault such as an incorrect voltage or a short is detected by the TV main circuit board. In protect mode the TV is forced to stand-by, and voltages from CPU are kept off, apart from the low +5V DC that is used to keep the TV in standby.


General troubleshooting consists in disconnecting power cord. If that does not do the job, the TV must be tested and repaired.

Power reset will not help in case there is effectively an internal fault, but can reset the fault mode if the error was prompted because of a temporary problem
(e.g caused by power surge).

If that does not work, contact the manufacturer at the number listed on the owners manual to get the TV repaired by a licensed technician.


Note if the TV is blinking a number of times, then there is an error code. In that case tell me the number of blinks and the TV model number.

If it blinks all the time, then there is no code. Try power reset. If that does not work you need a technician.

Regards.

Ginko.

Posted on May 18, 2011

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Jvc model av36f702 it jumps of evry time im trying to put it on with the remote . i tink the timer is set to 0 secones .can i reset the tv.


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Hi,
Unplug tv from wall socket for minute to get its timer function reset, then replug back in and turn it On.
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Try unpluging your T.V. for 5hours+, then turn it back on. Worked for It's called a "hard reset" by sony.

Otherwise
Do the following steps
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  2. Step 2 Press the "Sleep" button. You'll see a number come up onscreen: usually 15 or 90. When you press it again the number changes, moving up and down in increments of 15. This is the number of minutes the TV will remain on before it goes to sleep. As you cycle through it, you should see a setting with the words "Sleep Off" appear onscreen. If you leave it there, the sleep setting should cancel, allowing you to turn the set off when you like. If you miss it, just keep pushing the "Sleep" button. It will continue to cycle through the options until "Sleep Off" appears once again.
  3. Step 3 Access the timer function to shut off the timer by pressing the "Menu" button, then cycling through the onscreen options until you reach the "Applications" setting. Press it, and then cycle through to the "Clock/Timers" option.
  4. Step 4 Highlight the "Timer 1" setting and press the "+" button. If it's showing a given time, you'll need to deactivate it. Use the up and down arrows and move through the possible options until you come to the "Off" setting. Leave it there; that should shut the timer off.
  5. Step 5 Repeat the process with the "Timer 2" setting, a little further down the "Clock/Timers" menu. Set it to the "Off" position just as you did with the "Timer 1" setting.
  6. Step 6 Press the "Menu" button when you are done to exit the menu and return to the screen. You should be able to view the Sony TV as normal with no danger of it turning off.

good luck

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