Question about Sony Playstation 3 (PS3) Console

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After the network has been back up, I have downloaded the firewall, which posed no problem, and then I tried changing my password by choosing "sign in" on the menu and following the directions that follow. Every time I try to follow the directions and change the password, it says there is a server error, therefore preventing me from signing in. My dad easily was able to change his password on the same system so I cant figure out what's wrong. I don't know what to do other than creating a whole new account which causes me to lose all of my saved data. Please help, thanks.

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I assume your dad was using your ps3 to sign in or his own? You can always go to the official playstation website and at the top it will ask for a sign in. After that choose the forgot password option and enter your information to recieve an email that will let you change your password. If you do not have access to the email account anymore you will have to contact customer support @ 1-800-345-Sony.

Posted on May 17, 2011


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