Question about Video Game Consoles & Games
There are two potential reasons for this issue-
1) The most likely reason is the disc is damaged or dirty. Take a good look at it then wipe it off with a soft cloth. If there are deep scratches then the disc may be unable to ever be played again. If it still doesn't work after cleaning it I suggest taking it to Gamestop so they can clean it with their machine.
2) If the disc looks just fine then it may be an issue with the XBOX console. The XBOX may have dust inside of it preventing the laser from working. I suggest using a can of compressed air and blowing out the inside of the XBOX to clean the dust out.
If neither solution works then I suggest calling technical support.
Posted on May 17, 2011
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Posted on Jan 02, 2017
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