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My creative zen vision: m crashed a while back i managed to get it repaired and working again but will only load and play music i cannot load of play video files wot so ever as it says file type not supported or recognised and just stops, how can i fix this?

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How do u install an a m3player i read the directions and i can't install m3player i'm getting frustared help

Posted on Aug 14, 2008

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If you can't connect through USB anymore (also no reaction on you computer and no sign of connecting on the screen of the player),
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Probably a hardware issue - replace the player

BUT
you can try the soft fixes:

Reset the player
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try this:
I stumbled on a knowledge base on the Creative web-site after I had registered the player; maybe this was not available to me previously.
This player has a Reset button sunk into the base. It needs a prod with the end of a paper clip during the boot up. The resultant Recovery menu gives the option to Format the disc which I've done and successfully loaded my music back again. It is now playing very nicely and hopefully will continue to do so.

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1 Answer

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I stumbled on a knowledge base on the Creative web-site after I had registered the player; maybe this was not available to me previously.
This player has a Reset button sunk into the base. It needs a prod with the end of a paper clip during the boot up. The resultant Recovery menu gives the option to Format the disc which I've done and successfully loaded my music back again. It is now playing very nicely and hopefully will continue to do so.

I hope this info will help others with the same problem. I t appears that the music files can become corrupted very easily.

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I had the same problem. Couldn't turn on the Zen and computer wouldn't recognize it.

I took a safety pin and reset it. It works now! Thank goodness!

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What you need to do is check the firmware. By doing so, set the device on "Disk Mode" and try to reinstall your firmware. Also make sure to back up all your files before doing so. If thats not the case, then it could be the battery life. Most of these reported cases all have to do with the battery performance. Freezing is the most common case of battery dysfunction. Make sure you get that checked out.

Don't panic!

bananaboy101

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