Question about Whirlpool Duet GHW9150P Front Load Washer

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Whirlpool duet sport washer something stuck between drum

I think some change got stuck between the drum. I took off the front gasket and could not see it from there. How do I get in between drum to get out the scraping object? The drum will turn counter clockwise but scrapes hard when spun clockwise. I haven't run it since I heard this after the last load.

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  • Anonymous Aug 17, 2008

    An item is between the drum and the cylinder that encloses it. Not able to access the cylinder easliy. I would prefer not to have a repairman take the whole thing apart and then worry did she/he put all the screws, etc. back in their place.

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Team Whirlpool, this is how I just solved this problem on my 10 year old Duet Washer:
Stuff You will Need: 1. Driver with Torx #20 tip 2. One-Two People capable of lifting the washer off of the floor. 3. Foam or blanket cushion to prevent damage to the plastic entry hatch on the front. 4. Towels...you are going to make a mess.

1. Unplug your Washer from the wall.

1. Open the clothes hatch/front door and gently place your hand between the grey seal and the stainless drum. Stick your hand in there and gently pull the seal towards yourself. You will see the gap where your Nickle, dime, rock, etc made it between the plastic stationary tub and the stainless steel rotating drum. You may also find other debris that has not made it between there yet. Whatever made it into your washer and is causing the shrieking noise when it spins will also have to make it back through the same gap, unless you get lucky in step #3. Go ahead and secure the hatch.

2. Remove the front plate, just below the hatch where you load and unload your laundry. This is held on with 3 Torx #20 screws. Behind this plate you will see the filter that prevents debris from entering your drain pump. The filter looks like an albino gas cap. Opening it will make a watery mess, and smell pretty bad. Put down some towels and open your windows. There is really no way to avoid this part. Open the albino gas cap and let it drain. Remove any debris/spare change from the "filter" and screw that cap back on tight.

3. Follow the hose that leads from the albino gas cap back up to the washer drum. There is a metal clamp that holds it on there, I removed the clamp quickly and easily with just my fingers. There is a check-ball inside the hose, and when you remove the hose from the drum, if you are super lucky, the debris ckausing your noise will fall right out. If it does not fall out, reach into the hatch and spin the drum by hand a couple of times. If nothing magically appears through the drain hole, go ahead and reattach that drain hose to the bottom of your drum. Like me, you too are invested my friend. Go to step #4.

4. Lay a few blankets/foam pad/something not of significant value down in front of your machine. Ensure your hatch is closed. By now, your machine is already drained, but you will likely see some detergent again in the next few moments. Carefully, using 2-3 regular humans or one Army Ranger, lay that machine right on its face. Remove the numerous Torx#20 screws that hold the large plate to the back of the machine. Remove the plate its self and behind it, note the belt connecting the motor to the drum wheel. Being careful not catch any fingers where they do not belong, spin the larger drum wheel and gently rock the machine on the padding. You are trying to get the debris to exit from the same place that it entered, so give it a few tries. If you do not have the liquid cash to call a repairman, give it a few more tries. Stand the machine up (Again 2-3 regular humans, or one Ranger) and check between the grey seal and the drum as in step #1. Hopefully the debris that has been causing the banchee screech is there to greet you.

5. With the washer in the upright position and the panels still off, plug the machine in and start a normal cycle with the drum empty. This will give you a chance to check for leaks in any of the fittings that you removed during your escalation of force drill, and determine if the thing you removed was alone or had any friends in there. No leaks and a quiet machine means its time to unplug, replace the panels, plug back in and get those terrible smelling towels cleaned ASAP. Hope this was helpful, and saves someone a significant bill. Cheers!

Posted on Jun 08, 2014

How did you fix it? I'm having the same problem and I'm thinking I have a change issue same as you. I really don't have time to deal with a repairman considering we are leaving for vacation.

Posted on Aug 17, 2008

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Having the same problem when draining think there is change stuck somewher making the loud noise during the cycle how do you open up the duet sport, to check?

Posted on Aug 17, 2008

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Posted on Jan 02, 2017

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