Question about Microsoft Office Outlook 2003 for PC

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MS Outlook won't send e-mail. Messages get stuck in outbox.

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  • chapmano Aug 14, 2008

    You sent 2 different solutions called Solution #1. I'm not impressed. First solution, involving closing and opening the software, resending the message, clicking send / receive, and checking the address, are all things I have tried and sometimes they work but the problem keeps coming back.
    The other solution - tools>accounts> etc - doesn't seem to match the menus on my software. I have an item called "E-mail Accounts" but I don't see anything called "Account Properties".
    So far I'm not satisfied.
    In the meantime I received a message from aol - the server for the e-mail recipient - saying in essence "Message Returned - Mailbox Full". Could this be the source of my difficulty?


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4 Answers

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  • Microsoft Master
  • 13,433 Answers

Do you get a error message? double check your account settings, some minor details may be wrong.


Posted on Aug 14, 2008

  • 3 more comments 
  • Ekse Aug 14, 2008

    If you would like me to have a look around the settings goto
    http://www.techinline.com/?eid=be3c986b-...


  • Ekse Aug 14, 2008




    actually its pretty simple. Heres the solution I sent you in the other post.



    Tools -> accounts -> select account and click on properties -> in account properties click on servers tab, and enable the outgoing my server requires authentication box

  • Ekse Aug 14, 2008

    It looks a little diffrent in your program, In any case you need to go into the E-mail accounts, select your account from the email accounts, click properties on the account. find the servers tab, and enable the outgoing mail server authentication. its not exactly like that but very similiar to that direction.

    The mailbox message, the email you are sending the message to is full of email and can't receave any more.

  • Ekse Aug 14, 2008

    the solution is based on the error code you sent me

    "MS Outlook won't send message. Mesage gets hung up in Outbox. Error messaage
    (0x800CCC78)
    550 5.7.1 Authentication Reuired"

  • Ekse Aug 17, 2008

    do you need further assistance?

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  • Master
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Hi,

Initially, pls check with your ISP if Port 25 is blocked. This is an ISP approach to effectively keep spam from originating from their services, however, it limits small office/home office Exchange server installs. This problem can be overcome in Exchange 2000, 2003 and Outlook as well.

If it is not blocked, then it is a configuration/settings in Outlook.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.


Posted on Aug 14, 2008

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  • Master
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Did this just start happening after it was working correctly or did it never work?

Have you tried Outlook Express instead of MS outlook? That is the preferred email system

Posted on Aug 14, 2008

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  • Expert
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Hello, try to check any of these options

1. Try to closed the software and open in again
2. Copy the content to a new mail, and try to send it again, clear the outbox first
3. Click send/recived if the outlook got stuck.
4. check that you wrote the right adress in the adress bar

Posted on Aug 14, 2008

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