Question about Canon MP490 InkJet Printer

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My alignment is off when printing documents with my MP490. A while ago I had to remove a jammed paper and I'm afraid it threw the alignment off. I've tried the auto head align and it's still not working. Suggestions?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

El Duderino
  • 47 Answers

SOURCE: Error 5100 - what does this mean?

Hi Luza, A 5100 error is a carriage problem. That means it could be the code strip, carriage assembly or logic board. First make sure nothing is keeping the print head from moving all the way across the printer. If the smallest thing blocks the head from going all the way across it will generate this error. You'll want to look hard for ANY obstructions anywhere. Throughly check the gears and rollers for obstructions too. Second the code strip (or timing strip) is the 1/4 inch plastic strip that runs across the printer and through the head carriage. It's got supports on both sides. If becomes dislodged it will generate this error. (it's got a tesnsion spring on one end) I have a feeling that is your problem. That somehow when you replaced the cartridges you may have dislodged the code strip. That might account for not being able to correctly align the print head too. Make sure it's straight, level and secure. Also make sure it's not dirty. Grease or dirt on the code strip can generate a 5100 error. You can clean it with a damp cloth (water) but be careful if your going to remove it from it's anchors. You can try cleaning the steele bar that the carriage runs across as well, but you'll have to lube it back up with a cloth dampened with some 3 in 1 oil or a light machine oil. If none of that works and your ABSOLUTLY SURE there is nothing in there blocking the printer then it must be either the carriage assembly or logic board. If either is the problem you're going to need service on the unit or a new printer. I hope this helps. Please let me know how you make out, Dude

Posted on Nov 17, 2006

  • 1 Answer

SOURCE: Does not print on paper

Experienced the same problem a few months back with my new MP600 .. had to take it to an authorised repair centre where they replaced the print head .. all good since

Daniel
Sydney

Posted on Nov 04, 2007

leroyal
  • 2120 Answers

SOURCE: HP 1610 alignment failed error message

replace black also

Posted on Jan 25, 2009

Gletkin
  • 49 Answers

SOURCE: I keep getting this message

The print head is the carriage that holds the ink cartridges and has tiny nozzles on the bottom that spray the ink on your paper. The nozzles have to be aimed (aligned) either automatically, or in WinXP with the following manual process:

1 Left click on the start button
2 Open "Printers and faxes" on the Start menu.
3 Find your printer on the printer list and right click on it once.
4 Select "Properties" from the pop-up menu.
5 Click on the "Maintenance" tab at the top of the new window.

A selection page for all sorts of upkeep items is then shown. Manual alignment of the print head is one of the choices.

Posted on Feb 24, 2009

57 varieties
  • 1653 Answers

SOURCE: auto head alignment

#1 of 2

Carryout a Manual Print Head Alignment If Possible.

Manual Print Head Alignment

If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below to perform Manual Print
Head Alignment.


1 Make sure that the machine is turned on, and then load three sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.

Important. You cannot print the print head alignment pattern if paper of size other than A4 or Letter is loaded. Be sure to use A4 or Letter-sized plain paper.

2 Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.
(2) Open the Output Tray Extension.
3 Press the Paper Feed Switch to select the paper source where you have loaded paper.
4 Select Settings on the HOME screen.
5 Select Maintenance, then press the OK button.
The Maintenance screen is displayed.
6 Select Manual head align, then press the OK button.
The confirmation screen is displayed.

Note. If you select Head alignment print, the machine exits the process after printing the current head position adjustment values.

7 Select Yes, then press the OK button.
8 When the Print Head alignment pattern is printed, select Yes, then press the OK button.
9 Look at the printout. From the patterns, select the most even, least irregular patterns for each column and input their numbers. Press the OK button.
(1) Select a column to input the pattern number.
(2) Use the or button to input the number of the pattern.
(3) Repeat the steps (1) and (2) until you finish inputting all pattern numbers, press the OK button.

Posted on Oct 08, 2009

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Powered off and back on, and it is back to P"now printing alignment page, quick feed through and "paper size mismatch" error. AND
When copying directly from the glass panel,it will only print a quarter of the page -however it prints and coorectly if we print directly from the computer.
The problem is the paper size sensors. Remove the plastic access panel that is for access to the rollers in the back and has 4 rollers on it. There are two papaer sensors attached to the printer circuit board (PCB). The control arm for the sensor is a small plastic piece that extends slightly into the paper path above the PCB. The plastic can be broken when you are removing a paper jam. I stuck a small piece of a match stick in the sensor to keep it open (as though a wider piece of paper was passing throught the printer). I can't switch to smaller card stock, etc, but who cares, it works.
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starinthesky69@hotmail.com
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If its not taking the paper, it may be that the paper you are using is not the right type. Some papers are too smooth or shiny to allow the guide wheels and platten ( roller) to grip the paper. This oftemn results in no paper or only one side of the paper being caught and then it jams.

Wipe the platten with alcohol, as welol as thye guide wheels if you can see them. Ink tends to stick on them and the platten and becomes shiny ans so paper will slip. Also try a heavier grade paper to see if that rectifies the problem

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