Question about Sony Playstation 3 (PS3) Console

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The email address used to set up my PS3 is no longer in use. I have a new email address. How do I change it on my playstation 3?

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If you don't have access to the email address you used to setup your system, you will have to contact PlayStation support. Before doing so, please have your:

  • Online ID
  • Sign-in ID (email address)
  • Console serial number




Call 800-345-SONY

Monday - Saturday
6:00 AM - 8:00 PM Pacific

Sunday
7:00 AM - 6:30 PM Pacific

Posted on May 17, 2011

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MY HOMEPAGE IS NOT OPEN

Posted on Jun 28, 2011

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Your issue is being experienced by a ton of users, I have written a tip to help solve this issue.

http://www.fixya.com/support/r9239534-get_ps3_psn_password_back >PSN Password Tip

Posted on May 17, 2011

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Posted on Jan 02, 2017

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3 Answers

Need to change my email log in


Go under Account Management, then Change Sign- In ID (E-mail Address), and then enter your new e-mail address.

Jan 29, 2012 | Sony Playstation 3 (PS3) Console

1 Answer

After all the network problems in the recent times, ..lastnight i installed the latest upgrage... Today when i wished to play online, the system told me i must ....reset my pass word... and the new pass...


I have been seeing this issue come up tons of times lately. Everyone is being required to change their passwords, if your email account no longer exists then the only way to get your password fixed is to contact the Playstation Technical Support at 800-345-7669.

hopefully this helps

May 16, 2011 | Sony Playstation 3 (PS3) Console

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Ps3 password locked


You may reset your PlayStation Network password two different ways using a personal computer (PC). You may reset it by answering your secret question or have a password reset email sent to the email address linked to your PlayStation Network account.

In order to reset your PlayStation Network password, you must have the following information:
  • PlayStation Network Sign-in ID (email address)
  • Date of Birth
If you have this information, you can reset your PlayStation Network password now. Click here to visit the Password Recovery website. (This is also where you can reset your account password used to access the PlayStation.com website.)

Click here to reset your password from a PS3™ system.

Click here to reset your password from the PSP system.

If you do not have this information, you will need to call Consumer Services department and speak to a representative to reset your password.
Consumer Services Department
800-345-SONY(7669)
Hours of Operation
Monday - Saturday 6:00 AM - 8:00 PM Pacific Time
Sunday 7:00 AM - 6:30 PM Pacific Time

IMPORTANT
If you have changed your password using a computer and had set your PlayStation 3 or PSP system to automatically sign-in, the auto sign in will fail. The PlayStation 3 or PSP system will prompt that the password is invalid, at that point go to the sign in screen and enter the new password you have created.

Oct 09, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Who do i reset every thing on my ps3 because i have forgoten the password to my master ansub account


You may reset your PlayStation Network password two different ways using a personal computer (PC). You may reset it by answering your secret question or have a password reset email sent to the email address linked to your PlayStation Network account.

In order to reset your PlayStation Network password, you must have the following information:
  • PlayStation Network Sign-in ID (email address)
  • Date of Birth
If you have this information, you can reset your PlayStation Network password now. Click here to visit the Password Recovery website. (This is also where you can reset your account password used to access the PlayStation.com website.)
Click here to reset your password from a PS3? system.

Click here to reset your password from the PSP system.

If you do not have this information, you will need to call Consumer Services department and speak to a representative to reset your password.
Consumer Services Department
800-345-SONY(7669)
Hours of Operation
Monday - Saturday 6:00 AM - 8:00 PM Pacific Time
Sunday 7:00 AM - 6:30 PM Pacific Time

IMPORTANT
If you have changed your password using a computer and had set your PlayStation 3 or PSP system to automatically sign-in, the auto sign in will fail. The PlayStation 3 or PSP system will prompt that the password is invalid, at that point go to the sign in screen and enter the new password you have created.

Aug 17, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Previous owner login information-Playstation 3 60GB


The only way to do this would be to completely restore the PS3 system so that when it next turns on it asks for your information.

Hope this helps

Jul 28, 2010 | Sony PlayStation® 3 (60 GB) Console

1 Answer

I have the80022D11 in the ps3 what to do


Once this occurs, trying to load a save file for a game that supports trophies will give you the option to either start over (wipe the save file) or sync trophies (which fails). At this point trophies will no longer work and save game files for any game that supports trophies will no longer load. The only work around at this point is to delete your PS3 user account (not to be confused with your PSN user account) and create a new one (which you can link to your existing PSN account). Once this is done your trophies will sync, but you will lose all your saved games. If you try to restore any saved games you made before doing this, the error will occur again. The problem appears to be triggered if the user changes his/her email address or password using the XMB account management tools. So until Sony fixes this problem, users should not change their PSN email address or password.

Mar 02, 2010 | Sony PlayStation® 3 (60 GB) Console

1 Answer

Want to change player online id name. forgot password


start a profile on your playstation start up.....use a new email address...then you can use a new profile...but to keep your trophies.....go to playstationnetwork.com.......they can help you....youll get an email with password

Nov 07, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

PS3 email user and password


You can log in as a new user but im not sure if you'll have admin control of the system, might do though. failing that you could reformat the hard drive but you'll lose all your saved data, music, game saves etc

Feb 24, 2008 | Sony Playstation 3 (PS3) Console

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