Question about Umax AstraPix 650 Digital Camera

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Cannot download my photos from camera to computer

I have downloaded the cd that came with it, my usb cable plugs in and my computer does recognise that the camera is plugged in, i'm not too sure where to look then to get my photos,

I turn the switch on my camera to pc, the click pc camera it then shows me a picture of a usb cable on the camera, so i plug it in. On my computer then it says found new hardware (digital camera usb)

i then go into photobase 3, click on acquire, click digital camera then select, a screen then comes up, i click on 'get photos', it then says there is no photo inside camera, i dont know how else to get them.

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  • Umax Master
  • 13,433 Answers

Try this

open my computer icon on your desktop or in your start menu
in my computer, ones the camera is plugged in you should see it as a removeable storage device

Posted on Aug 14, 2008

  • Ekse Aug 14, 2008

    browse inside the removeable storage device, you can unplug the camera to see which was dissapears to make sure your looking at the right one. all the pictures should be in there.

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** Problem Solved **

I found it wasn't the camera entirely to blame. I tried another USB cable on another pc, and although the camera was doing the same thing as my problem, the computer recognised the camera as new hardware, and asked me how to access the pictures. So I was able to get the pictures from the camera to the computer, and then saved them on to my Kingston flash drive. So taking the flash drive to my daily PC, I plugged in my flash drive via a USB extension lead, and discovered that would read either... alarm bells rang. So I unplugged the lead, and put the flash drive straight into the computer direct. The computer recognised it immediately. So plugging in the extension lead again, and the flash drive, it read this now. So I tried the camera, and it recognised it.

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