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Laptop not making contact with ethernet cable

My laptop is not working because it is not making contact with the ethernet cable. I switched to another ethernet cable that is working with desktop but it still did not work telling me that it is the laptop not the ethernet cable that is malfunctioning. Please could you tell me how to fix this

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I reported about my laptop ehternet connection port and you replied on a UPS problem that I do not know about. It is good that I did not use one of your paid programs if this is what you provide, apple answers for orange question. There is even no place provided for me to reply to you except to make this post.

Posted on Aug 15, 2008

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This error appears when you have either a bad cable or bad switch or NIC card on Laptop.
As you have Laptop and other devices and getting the same error , so i suspect issue with the cable.

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A couple of things to check. make sure you are using a good cable. Either try the cable on another PC or use a cable that is working on another pc. When you plug in the cable do the lights at the ethernet jack light up and also does the coorsponding light on the router light up when you it into the pc. IF do not have any lights, you can check to make sure the PC sees the ethernet adapter, you might also check in the BIOS to make sure the ethernet adapter is not disabled. If none of this helps, and since the PC is new, I would contact Acer Warranty support for assistance.

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Cannot connect laptop with the eithernet cord


If you cannot connect your laptop using an Ethernet cable, make sure the laptop's wireless ethernet is disabled. To disable it in window xp, click the Start button and open the Control Panel. Double-click Network Connections. Right-click Wireless Network Connection and select Disable from the drop-down list.

04e3ee0.png If you are using a laptop with Windows Vista, click the Start Button and type Network and Sharing into the Start Search box. Select Network and Sharing Center from the Programs list. Select Manage Network Connections from the left pane of the window. The Network Connections window will open. Click on Wireless Network Connection. Select Disable this Network Device at the top of the window.

9a7c8c6.png Troubleshoot the Network
After disabling the laptop's wireless connection, be sure to restart the computer before trying to connect with the Ethernet cable again. If you still cannot connect the laptop to the network with an Ethernet cable after rebooting, check to make sure there is not a problem with the network itself. If there are others nearby connected to the same network, such as in your office, dorm or another public location, ask them whether they are currently able to connect to the network. If no one else is using the network, contact the system administrator or your Internet service provider to see if there may be an outage. This step can save you plenty of time troubleshooting if there is an outage in your area!
Troubleshoot the Ethernet Cable
If there is no problem with the network itself, the reason that you cannot connect the laptop may be the ethernet cable. Make sure that the Ethernet Cable is securely connected to both the laptop and the wall outlet. If possible, try connecting the Ethernet cable into another wall jack or port on the router, and then try using a different Ethernet cable. The Ethernet cable you are using may be damaged.


8686681.png Troubleshoot Network Settings
If the Ethernet cable does not seem to be the reason why you cannot connect to the network, check the laptop's network settings. In Windows XP, open the Control Panel and select Network Connections. Open Local Area Connection and check the status of the connection.
In Windows Vista, go to the Network and Sharing Center and select Diagnose and Repair from the left pane and wait for the results.


If the Local Area Connection is listed as Disabled, right-click it and choose Enable.
If it says that the network adapter is unplugged and you have ruled out a problem with the Ethernet cable and port, the laptop's network adapter may have failed. Try using the same Ethernet cable on another computer. If you are able to connect to the network on another computer using the same Ethernet cord, contact the laptop's manufacturer, a computer repair technician or replace the network adapter yourself.
fc4831a.png If the Local Area Connection is listed as Disabled, right-click it and choose Enable.
If it says that the network adapter is unplugged and you have ruled out a problem with the Ethernet cable and port, the laptop's network adapter may have failed. Try using the same Ethernet cable on another computer. If you are able to connect to the network on another computer using the same Ethernet cord, contact the laptop's manufacturer, a computer repair technician or replace the network adapter yourself.

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1. Try different cable if possible.
2. Check the network port of the laptop. Make sure the pins are in tact and there is no dust/dirt or anything blocking the port.
3. Verify the other end as well. Check the hub/modem/switch or whatever you are plugging into. Make sure it's securely plugged in.
4. If plugging into a router, make sure you aren't plugged into the Uplink or Modem port. If it's a simple 4 port hub, avoid plugging into the uplink port as well.
5. If you have a cable modem that plugs into a router then into your computer, test by powering everything down. Plug the laptop directly into modem's ethernet port. Turn power on to modem. Turn power on to laptop. Check your network light and test internet. If it works there's something wrong with router. If it doesn't, look to the cable for issues.
6. Lastly, if none of those steps worked, remove the ethernet driver and reboot laptop. Let Windows detect the ethernet card, then re-install the driver choosing to overwrite the existing. Know that Windows will tell you you're device is ok just because a driver loaded successfully. It doesn't always know if the driver is the correct one.

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3. Make sure your wireless adapter is disabled.

4. Check if you need a static ip address on your work network. and if so have them assign you an ip address for your laptop.

5 Test your computers ethernet port on another wired network to make sure that it is good.

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