Question about Office Equipment & Supplies

1 Answer

I have a conon imagerunner 5000. I have error code e00061-0001 I tried to press 2 and 8 as instructed, but wrench came on and won't ;et me advance. I am in columbia s.c. I was told by new company that took over my old service company (Danka). They want a $350.00 deposit to even come out please help

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 1,116 Answers

The laser units mirrors in the IR5000/6000 series are more appt to movement from a move than most. What happens is as the mirrors move, the projection of the beam moves and just barely shines on part of the molded plastic frame. This accounts for the darker copy when potential is off. The lightness in the center is probably caused by the primary corona's not having enough tension. Before replacing the laser make a few adjustments. Adjust the laser PVE-OFST from +6 to +40. This helps with the lightness in the center. Then increase the developer bias from 180v to 210 volts. This will help get the copy quality back. Another reason for the light copy was the target was using for a black copy through the scanner. After replacing the laser go back over the adjustments and re-adjust them down closer to the label. Run forced potential control a couple of times, and you should get no codes. You are done. The new laser will gave you better quality half tones and solids.

Posted on May 17, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

ERROR CODE E000350 001...

This is a fuser/thermistor error. You may have to get it serviced, but try to reset the error code using the following:
Enter the service mode (Press "Additional Function" key, Press "2" and "8" simultaneously, press "Additional Function" key again).
Go to COPIER----FUNCTIONS-----CLEAR----ERR. Here you can reset all error codes on by one.

Apr 20, 2015 | Canon imageRUNNER 5000 Copier

1 Answer

003 001

Enter the service mode (Press "Additional Function" key, Press "2" and "8" simultaneously, press "Additional Function" key again).
Go to COPIER----FUNCTIONS-----CLEAR----ERR. Here you can reset all error codes on by one.
If you will need more help you can get the service manual for the copier from the below link:
Good luck

Jul 18, 2013 | Canon imageRUNNER 5000 Copier

1 Answer

How to reset canon printer ir 2320L

I'm not faliliar with this model as I only work on American sold models but I'm sure the following may help. I'm also assuming you have an error code and turning off and then back on the power didn't help. Try resetting the error code by going into service mode: Press the additional function key, then press the 2 & 8 keys at the same time, then the additional function key again. You should be in service mode. If not press the reset key serveral times to make sure everything is reset and try getting into service mode again. Press the " COPIER " button on the display and the screen changes. Press the " FUNCTION " key across the top of the display and then " CLEAR " then " ERR " and finally " OK ." You have cleared the error out of the copiers memory. Turn off the copier waits a few seconds then power back on. Hopefully this gets you in the right direction.

Aug 15, 2012 | Canon imageRUNNER 5000 Copier

1 Answer

Hello, we are having an error pop up and I was wondering if it can be fixed here or if we will need to call in an expert and do some repairs/replacements on the device. We have a Cannon Imagerunner 5000...

this is error related to the fixing web cleaning belt. Sthis error appears after certain number of copies and means that you need to replace it.
For first aid you can clear the error in service mode. To do this on copier panel:
1) Press the user mode key ( ) on the control panel.
2) Press the 2 and 8 keys at the same time.
3) Press the user mode key ( )

Turn the copier off and back on.

Now you can copy/print, but call service support for fixing web replacement.

Hope that helps!

In rare cases, E005 can occure because broken web clutch or if you do not copy in big ammount, so the web gets stuck on fixing roller and the E005 rises because the web clutch cant operate.

Aug 19, 2011 | Canon imageRUNNER 5000 Copier

1 Answer


press button *28* (2 and 8 press together) than press copier - CLR - ERR - OK. - switch off the machine. please wait for 5 second . than switch On.
if its have a trouble will come on the display error number.
if haven't trouble it will be normal

May 13, 2011 | Canon imageRUNNER 5000 Copier

1 Answer

How to solwe conon 3030 error code e002

go into sevice mode by pressing "additional functions", then "2 & 8" simultaneously, and then additional fuctions again. select copier, then fuction, then clear, and then err or error, then press ok at the bottom of the screen. Power off the machine, and then turn it back on. If the problem persists, you will need to replace the fixing film assy #FM2-1793. Do not perform clears on any of the other items listed under clear or you could cause more problems with the machine.

Apr 12, 2011 | Canon imageRUNNER 3030 Black and White...

1 Answer

Network card replacement for conon copier Image runner 5000, and error code "E-602-100" trouble shooting

Hi; E602-100 : when booting there is a problem to read the hard drive boot sector : maybe the hard drive is defective or a system file is damadged if you are qualified technincien you can download the software to the machine.

Oct 20, 2010 | Canon imageRUNNER 5000 Copier

1 Answer

System error E000 in conon ir2000


The error can be cleared in the service mode.
Contact Canon Consumer Products 800-828-4040

Press Additional Functions key
Press #
Press > to #7 Printer Function
Press Set
Press > to #4 Printer Reset
Press Set
Press <
Unplug printer and repower it.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}Thanks
Good Luck

Apr 28, 2009 | Canon imageRUNNER 2000 Copier

3 Answers


Hello sir; Here have few steps you have to follow;
1, press "*"key,
2, press "2"&"8" at the same time .
3, press"*.".
4, click on COPIER then FUNCTION then CLEAR then ERR.
5, press OK, thenturn power off and back on.

Jan 09, 2009 | Canon imageRUNNER 5000 Copier

2 Answers

E000001-0000 error code

it s a thermistor problem
to clear the error do the following.
press additionel functionel* button & press 2&8 at a time &press additionel functionel button* select COPIER>FUN CTION>CLEAR>ERROR>OK.

Aug 06, 2008 | Canon imageRUNNER 5000 Copier

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

87 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

76630 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides