Question about Brother MFC-9840CDW Laser Printer

2 Answers

I have registered my Brother MFC 9840CDW on the brother website but it still says "not registered" when I try to email a scanned document. I registered it online. Do I have to do anything on the printer to tell it that its been registered?

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,116 Answers

If the LCD shows Not Registered when you enter a One-Touch or a Speed-Dial number, it means that an email or number is not stored there.

If you selected E-Mail and save the E-mail address, you can only use the E-mail address when you are in Scan mode. If you selected IFAX and save the E-mail address, you can only use the E-mail address when you are in Fax mode.

Your machine has 20 One-Touch keys where you can store 40 fax or telephone numbers or E-mail addresses for automatic dialing. To access numbers 21 to 40, hold down Shift as you press the One-Touch key

You can dial in any of the following ways.

Manual dialing
Use the dial pad to enter all the digits of the telephone or fax number.

One-touch dialing

Press the One-Touch key that stores the number you want to call. (See Storing one-touch dial numbers on page 60.)

To dial One-Touch numbers 21 to 40, hold down Shift as you press the One-Touch key.

Speed-dialing

Hold down Shift as you press Search/Speed Dial, and then enter the three-digit Speed-Dial number. (See Storing speed-dial numbers on page 61.) Three-digit number

Posted on May 17, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

If you are seeing "Not Registered" error when you try scan to email to a SpeedDial entry then the likely problem is that the SMTP server setting on the MFP is not set correctly.

Posted on Jun 28, 2014

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I was scanning documents to my USB drive and in the middle of the scan it said Storage Full


A msg saying that your USB drive was full. Try scanning at a lower resolution or remove files of USB to free up space.

Aug 25, 2010 | Brother MFC-9840CDW Laser Printer

1 Answer

I have a brother mfc-885cw and I dont knoe how to


You have to connect the machine to the computer using a USB cable and install the S/W you got with the machine from the CD. That will have a TWAIN driver and some scanning S/W you can use to scan a document in to the computer, then you can email it. Please see document called Software user guide on the disc. If you don't have the CD you can go to Brother website and download the manuals and the S/W.

Jan 25, 2010 | Brother Office Equipment & Supplies

2 Answers

Brother 9840CDW won't scan/fax legal size pages from glass or ADF


Is a setting in the printer.
Go to start >Brother> start center> on top go to configuration. then it will ask you for a password. use "access" for the password.
click on general setup and you'll see document scan at the bottom.
Change it from letter to legal and apply.

Voila!

Sep 02, 2009 | Brother MFC-9840CDW Laser Printer

2 Answers

Scan to OCR error message


remove all associated driver and scanner software reinstall all the software with the scanner and printer disconnected then rebootit all connected. Try again

Jul 24, 2009 | Brother MFC-9840CDW Laser Printer

1 Answer

Scanning to email on MFC-9840CDW Laser Printer


This is a little dated, and I hope you have found your solution already, but for everyone else:
Press the # button Use the directional pad to scroll over to the @ symbol. When It is underlines press OK
To insert a ., press the * symbol, scroll over until . is underlined and do the same as above.

Jul 17, 2009 | Brother MFC-9840CDW Laser Printer

1 Answer

Brother MFC-9840CDW Wireless printing on Vista


maybe is not configured to work with vista;s sorry.

Mar 19, 2009 | Brother MFC-9840CDW Laser Printer

1 Answer

Brother MFC 9840CDW


I'm trying to get my Brother MFC set up to scan to e-mail and open a new email with the scanned document attached. I am independant and not connected to any other service as I am a one man user operator.

Sep 10, 2008 | Brother Multi-Function Center MFC-240C...

2 Answers

How to scan to email (pdf) for a brother MFC-9840CDW


Solution #1 has nothing to do with the issue, the thread started asked how to scan a document to email via the mfc-9840cdw, not how to scan a email with antivirus.

Try opening up ports UDP:54925 on your Windows Firewall and try scanning from your computer instead of scanning directly from the printer to a email address. I tried scanning directly from the printer to send to a email and I get a error report of "poor line condition/out of memory" even though the line is fine.

Sep 03, 2008 | Computers & Internet

Not finding what you are looking for?
Brother MFC-9840CDW Laser Printer Logo

607 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...