Question about Computers & Internet

2 Answers

My daughter's Aspire One is locked. She doesn,t know how it happened. When you start up you get a blue box that says Harddisk Security SATA Port 0 ST9250315AS LOCK. Cannot get past this screen.

Posted by on

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 61 Answers

This password is a BIOS password and to reset it you'll need to go into BIOS and do it manually.

If the password comes up before any other loading screens then we'll need to flush the BIOS password cache, but hopefully we can solve everything by going into BIOS.

To enter BIOS hit the F2 key repeatedly as the computer boots up. You should enter BIOS after the first loading screen by Acer. If this does not send you into BIOS, try the DEL and F1 keys. You might also need to hold the F2 and DEL keys together. Once in BIOS find where you can set the password and reset it or enter a blank password as your new password.

If you can't access BIOS or are prompted for a password once you enter BIOS, try the following methods to flush the BIOS password cache:
1. Contact Acer support and ask if they have a backdoor BIOS password that they will allow you to use.
2. Send your laptop to Acer to have them reset the password manually, although this takes an undisclosed amount of time and I believe they will make you pay about $100.
3. If you don't want to pay Acer, open your laptop and locate the motherboard. On the motherboard there is a CMOS battery, if you don't know where this is use your PC manual. Remove the battery for an hour and then place it back on the motherboard. This should reset the password. After this turn on your computer and continuously hit F2, or whatever key you find opens BIOS, while the computer boots. This will reset all your BIOS settings so it may take a few minutes to open. After it is open, just exit BIOS and everything should be working properly.

Thanks for using FixYa and good luck!

Posted on May 17, 2011

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 64 Answers

It is probably a setting in the bios, you need to go in to the bios to disable the lock and that should do it.

Posted on May 17, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a lenovo lap top i turned on my laptop it it has a blue box that says harddisk security SATA PORT 0 WDC WD3200BEVT-24A23LOCK


that may be a virus/.

shut the computer off cold with power button, wait 20 seconds and restart it.

something has locked the hardrive

Aug 02, 2017 | Lenovo Computers & Internet

1 Answer

I turned on my laptop it it has a blue box that says harddisk security SATA PORT 0 WDC WD3200BEVT-24A23LOCK


If this hard drive has been in your computer all along then you likely had a password in the BIOS at some point and you'll need that password to unlock it. If the hard drive used to be in another computer and you've moved it to the laptop. you won't be able to unlock it without the original password. You might try contacting the vendor of the laptop for help unlocking it if it is, in fact, a computer you bought at the same time as the hard drive. Otherwise, your drive is possible locked without a way to unlock it without maybe erasing it.

Aug 02, 2017 | Blue Computers & Internet

1 Answer

My aspire v3- 771-6833 reads harddisk security sata port 0 toshiba mq01abd075 lock what do i do


are you getting this message when booting to windows?Are you seeing this in the bios?

Aug 28, 2014 | Acer Aspire V3-771-6833 17.3" Notebook PC

1 Answer

Acer Laptop, hard disk security locked?


It seems that drive lock for this drive is enabled from BIOS. Is BIOS also password protected? Drivelock can be removed from there.

May 06, 2014 | Acer Aspire Computers & Internet

1 Answer

HDD PASSWORD REVOVERY LOCKED OUT


You have to input the password or you will not be able to access the data or programmes. There is no way around it. Install a new OS is the only option if you haven't got the password.

Dec 04, 2013 | Acer Aspire 3680 Laptop

1 Answer

Shows a blue box and says Harddisk security.


You need access to a computer with Internet access so you can download a Hard disk password unlock program.
HARD DRIVE PASSWORD UNLOCKING - Purchase
http://www.hddunlock.com/purchase/ A-FF HDD Unlock Wizard (HDD Password unlocking - Free)
http://www.hddunlock.com/download/

Apr 03, 2013 | Acer Aspire One Netbook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

543 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...