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Dell 3100 cn prints only now and then. Error message 016799. Right now it won't print. Turning it off and restaring it sometimes works, but all the time. I want it to wor all the time.

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click start control panel administrive tools computer management then select event viewer depending on what operating sytem you have this may vary

?extend the events there you will ((see errors in red)) you will no what exactly what the error was and at what time it occured you might be able to uninstall then reinstall some of these files/software or only if you don't need to
You might have to uninstall the printer restart your computer then reinstall your printer
click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options also you can troubleshoot the device
you could run the check disk utility
click start run type cmd then type chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive or
control panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart
do not do anything while the chkdsk utility is in progress any input may damage your computer
hope this helps

Posted on May 17, 2011

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Please check the mention below option

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