Question about HP Pavilion dv6275us (RP284UA#ABA) PC Notebook

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When I turn on mt dv6275us laptop, I get verticle lines with a pale background. If I leave it on for a few minutes the lines change colors, I plugged in an external monitor, same thing appears on the monitor, when I start up without the hard drive ---same thing, without memory black screen. thanks for your time !

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Unfortunately, if this situation occurs in both the internal monitor and the external one, this is almost certainly a burned-out video card that is no longer able to output correctly. Without the hard drive the BIOS will still engage and try to boot, thus engaging the video card - but without memory, the PC will not POST, resulting in the black screen you're seeing.

This laptop will almost certainly either need to have a new video card installed or be replaced entirely.

Good luck, and hope this is helpful!

Posted on May 17, 2011

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