Question about Panasonic SC-PT753 Theater System

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Panasonic SC-PT753 tray will not release my disc. Display reads "CLOSE" but it is closed. What can I do?

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First of all, here is the main ONLINE SUPPORT page for your model:

http://www2.panasonic.com/consumer-electronics/support/Video/DVD-Recorders-Players/DVD-Home-Theater-Systems/model.SC-PT753


And here is a direct link to the ONLINE USER'S MANUAL for that model:

http://service.us.panasonic.com/OPERMANPDF/SCPT750.pdf


To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, the follow the onscreen instructions to install the software on your computer.

First of all try resetting the unit by turning off the power button and then unplugging the power cable. Leave the main power cable out for 1 hour and then plug it back in and turn the set on. If the reset procedure does not solve the problem, then disassembly of the unit may be required in order to clear the fault condition.

If your warranty is still valid then just bring it back to your place of purchase for a refund, exchange, or no cost warranty service.

If the warranty is expired then you have nothing to lose by taking the unit apart and having a look inside. Your disc may have dislodged while inside the unit and is jamming the tray opening gear mechanism. One thing you can try is to unplug the unit and remove the screws holding the casing cover on. Remove the cover and then you should be able to see the disc and the drive / tray opening mechanism.

You can either remove or replace the disc by hand or you can carefully plug the unit back in and try to eject the disc again. If the tray mechanisn still refuses to open, you can try jiggling some of the components like the tray drive gear or the sliding rails to see if you can re-engage the tray opening mechanism.

Obviously be very careful not to touch any of the electrical components inside while the unit is plugged in. If you are uncomfortable with this type of live circuit maintenance, then you can just try jiggling the parts with the power off then replug it in to try it again each time. Otherwise just bring the unit in to a qualified electronics repair technician for them to carry out the necessary repairs.

Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

Thank you very much and good luck.

Joe.

Posted on May 17, 2011

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