Question about Canon Office Equipment & Supplies

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My MP160 won't print. It just gives me An error message.

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  • carlhmartin1 May 17, 2011

    It gives me an "E" and a 5 in the other space.

  • carlhmartin1 May 17, 2011

    About the MP160 that displays "E" and 5. Got any ideas? Also, how do I get carriage in position to change cartridges.

  • carlhmartin1 May 17, 2011

    I will try your solutions. Thanks.

  • carlhmartin1 May 18, 2011

    Your solutions didn't work. The carriage cannot be stopped in the middle by lifting the top document cover. I still can't get it to print because I can't put in a new cartridge. It still flashes error 5. The manual that came with the printer had different instructions for reloading cartridges, I just can't find mine. If Canon was really user friendly, they would put reload instructions on the underside of the top cover. But then, I have always had better ideas than most everyone else.



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Can you tell us what kind of error this printer is displaying?

Posted on May 17, 2011

  • 2 more comments 
  • Danilo Baraquiel
    Danilo Baraquiel May 17, 2011

    are two ways to fix this:

    First Solution
    - Reset the Printer to clear the error

    1. Turn off the printer
    (but make sure power cable is plugged in wall outlet).
    2. Press and
    hold down the Stop/Reset button
    3. While holding the Stop/Reset
    button, press and hold down Power button.
    4. While holding
    down the Power button, release the Stop/Reset button.
    While still holding the Power button, press the Stop/Reset
    6. Now release the Power button.. (wait
    until it display "service mode")
    7. Press the Stop/Reset
    button four times
    8. Turn off the printer

    When you turn on
    again the printer it will surely works again. In times when the error reappears, it could mean that you will actually need to clean the waste ink tank for over spilling. Find the second solution below.

    Solution - Clean the Absorber

    The absorber pads is filled with waste ink. Access the
    printer to get these two absorber pads and clean it with soap and
    running water. After cleaning return it back. To access the printer,
    first open the top cover for the ink cartridge. The absorber pads are
    seated under the cartridge carrier, when the cover is open the cartridge
    carrier will move to the middle leaving the two absorber pads
    accessible. Use a tweezer to lift up the pads.

    Much appreciated
    if you could give a four thumbs up rating for this solution.
    you for using Fixya.

  • Danilo Baraquiel
    Danilo Baraquiel May 17, 2011

    To change the ink cartridges.
    1. Turn on your printer
    2. Open the top cover, the ink cartridge carrier will position itself in the middle. You can then, pull up the cover of the cartridge holder to expose the ink cartridges.

  • Danilo Baraquiel
    Danilo Baraquiel May 17, 2011

    You are welcome!
    Please do accept my solution if this solve your problem.
    Thank you for consulting Fixya.

  • Danilo Baraquiel
    Danilo Baraquiel May 18, 2011

    1. you must lift up the whole top assembly which includes the scanning
    unit. Make sure that the printer is on when you do that.

    2. The ink cartridge carrier will slide to the left.. making it easy to access the ink cartridge.



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