Question about Sony Playstation 3 (PS3) Console

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Hi, i heard the psn network is back up so i did the system update and then i tryed to change my password. I forgot my password so i followed the onscreen instructions and then it said sony would send me an e-mail to solve the problem. I still haven't received any e-mail to solve my problem and all my friends are back on psn. I tryed calling the hotline but no answer what should i do?

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There are a lot of people who are having this problem right now, which means a lot of traffic on the network and a lot of password recovery e-mails that are being sent out. One of my roommates had to do the same thing, and it took him 3 days to receive the e-mail. Unfortunately, Sony is swamped right now, I'm sure, so I would give it a couple of days. If it doesn't come within the next couple of days, I would try Sony's helpline again, as they will probably be much less busy in a couple days.

Posted on May 17, 2011

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