Question about Samsung Refrigerators

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My side-by-side Samsung refridgerator is 2.5 years old. One of the door trays cracked when I placed a plastic container of ketchup on it. Can I get a free replacement? My husband and I are empty nesters so we know it isn't normal wear and tear! Also our Samsung dishwasher is in constant need of repair and has an odor that is very impleasant.

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You'll have to call Samsung @ 1-800-726-7864, but I doubt it. They are pretty strict on their 1 yr warranty.

Posted on May 17, 2011

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