Question about HP OfficeJet D135 All-In-One InkJet Printer

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Scanner failure - HP OfficeJet D135 All-In-One InkJet Printer

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  • superbeee27 Sep 10, 2008

    Scanner failure message. Please turn power on then off.

  • Henby Oct 04, 2008

    Please HELP! when sending a fax it dials the number, connects, part loads then the message appears 'scanner failure, switch off and restart' which I obviously do but to no avail as we just go through the same procedure over again.Can anyone suggest what to do now....other than throw the machine out of the window...its too big!(the machine)

  • lesleydpoet Oct 11, 2008

    I plugged in my hp all in one and I keep getting scanner failure. It states to turn power off and on. I have done this numerous times, but I get the same message. I am not able to touch any other buttons.

  • kathypettit Oct 27, 2008

    After turning on the printer, I am getting a message stating "scanner failure" turn off printer. Can't do anything else.

  • j_kelley1 Oct 28, 2008

    Scanner failure please turn back off and on then it will do it again...

  • erik244 Jan 28, 2009

    Same problem here... must be structural!

  • jcp48 Jan 28, 2009

    I have been using my 7210 all-in-one for more than 3 years with no problems, today it started giving me the scanner failure error, too. It looks like I am not alone.

  • Anonymous Mar 06, 2009

    same problem - scanner failure. Turn power off then on and it goes away for a time, then comes back/.

  • Anonymous Apr 29, 2009

    Same problem on HP Officejet 7210: Scanner failure. Turn power off then on again. I've done that to no avail.....

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After turning on the printer, I am getting a message stating "scanner failure" turn off printer. Can't do anything else.

Posted on Jan 26, 2009

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After turning on the printer, I am getting a message stating "scanner failure" turn off printer. Can't do anything else.

Posted on Mar 03, 2009

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How do I solve the "scanner failure power off and on again" message for an h.p. 6110 officjet all-in-one printer/scanner/fax?


Hi Paul,

Scanner Failure usually results in Hardware Failure. However there is one step you can try. Try connecting the printer directly to wall outlet or any other power outlet and the issue should be resolved.

Regards,
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Error code: "Scanner failure"


Hi
if your 7130 is showing "scanner failure," try resetting the date/time


If that fails, then your trouble's the motherboard, not the scanner assembly

I suggest you to get help from hp to replace the mother board of scanner



If this helps you please do a vote



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3 Answers

Try to copy and get scanner failure motice


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Try to print--scanner failure appears


I think your printer has been, for some time now, trying to tell you something and the scanner failure message
is the last in a series of messages.

First, the copier and the printer and the scanner worked fine, "for years",
Then, the copier stopped accepting scans, while printing from data sent by your computer.
Then, you received a scanner failure message again, and will not accept data from your computer, and
"won't print at all"

Your printer/scanner/copier/fax has needed service for some time after years of continuous service.

Evaluate now, based on its initial cost and the lesser cost of All In Ones whether you have already
obtained sufficient service to amortize the cost over time, and you may conclude that service is eitherr
cost effective or ineffective at this time.


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