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Norton is on my computer, I DID NOT put it there. I am running Kaspersky,. I cannot remove Norton from the add/remove on the control panel. How did this get on my computer and how do I get rid of it. How do I stop this from happening again.

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Norton has a removal tool on their site at:
service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039 or try:
majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html.

This should get rid of that pesky beast.
As to how it got there I have no idea.

Posted on Aug 14, 2008

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16 Answers

Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
  • Norton AntiVirus 2004/2005/2006
  • Norton AntiVirus Professional 2004
  • Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
  • Norton SystemWorks 2004 Professional Edition
  • Norton SystemWorks 2005/2006 Premier
  • Norton SystemWorks 2004/2005/2006
  • Norton SystemWorks 2006 Basic Edition
  • Norton Password Manager 2004
  • Norton Internet Security 2004/2005/2006
  • Norton Internet Security 5 and 10 User Pack 2004/2005/2006
  • Norton Internet Security 2005 AntiSpyware Edition 8.2
  • Norton Personal Firewall 2004/2005/2006
  • Norton AntiSpam 2004/2005
  • Norton Ghost 2003/9.0/10.0
-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

Jul 07, 2008 | Computers & Internet

2 Answers

How do I uninstall Norton Anti virus from my computer?


If you cannot remove it via Windows Add and Remove Programs tool, Norton provides a free removal tool at their website:
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20071130124653EN&ln=en_US

Mar 03, 2011 | HP Pavilion DV6700T Notebook

2 Answers

How to uninstall the norton product


please go ahead and download www.symantec.com/nrt ,tool and run this tools and after running this tool please restart the computer and it will remove the norton products completely out of your computer
thanks....

Nov 18, 2009 | Symantec Norton AntiVirus 2002 8.0 for PC

1 Answer

IBM thinkpad G41 won't run any programs


remove the norton anti-virus and reboot the pc and install the anti-malwarebytes and scan....it will detect more virus..if it detects malware,remove some trojan viruses and restart,your system will run smoothly and install new anti-virus named kaspersky 2009...

Jan 03, 2009 | IBM ThinkPad G41 Notebook

4 Answers

I am trying to install Kaspersky and I can't because it is asking to remove the program named AVG8. I tried to with the advice posted on your website but it still is not working.


The first thing you should be aware of is that running two (or more) anti-viruses is often a receipe for disaster. Never install Kaspersky without uninstalling previous installations of anti-virus software, it's not recommended by Kaspersky:http://www.kaspersky.com/faq?chapter=17070...p;qid=169326413.

General removal instructions:

1.Uninstall the anti-virus(es) you have installed via add/remove programsin the controlpanel, then reboot after the uninstall is finished.

2.Next you delete the folder most likely left behind after the uninstall,use explorer to open "Program files" and delete the folder of yourprevious AV, if you get a "In use by other persons or programs" thentry to use a program called Unlocker(free), simply rightclick on the folder and choose "Unlocker" for youroptions to appear. Very useful tool for difficult files/folders btw.You can also use "Search" in Windows to hunt down & delete anyfiles/folders still there after an uninstall. Another thing you coulddo at this stage, is to run a tracks-eraser to remove files not usedand just using HD space, two free tools are: CCleaner (both builds with the Yahoo toolbar and versions without this)

3.Now would be a good time to use a registry cleaner, there are manydifferent vendors, but the one which i find most thorough and safe is RegSupremerun it (use normalmode only, not aggressive), when finished scanningyou rightclick and select "All", then you click "Fix" at the bottom, itwill ask you if you wish to make a backup and you do, just to be safe.

Mostvendors make removal-tools for use after removal via add/removeprograms to remove registry entries/folders, you can contact thesupport of the AV in question for a copy.


Removing Norton (even when it is already uninstalled via add/remove programs)

Nortonremnants is often a source of problems when installing Kaspersky, theseproblems can vary from small and perhaps unnoticed by the user tryingKaspersky for the first time and therefore thinking that it is normalfor Kaspersky to be a little heavy because this is what he/she reads onsome forums, to very severe slowdowns prompting the user to perhapseither contact support or post here at the forum.

Well, the goodnews is that Norton make some very good removal-tools and if you followthe suggestions below, even if they may seem overkill to you, then abetter experience with Kaspersky can almost be guaranteed and withbetter overall system performance to follow in most cases too!

The"bad" news is that you have to uinstall not only Norton AV, alsoSystemWorks, firewall and antispam if you use any of these (these canbe installed again when everything is done, just not Norton AV ofcourse!), however your patience and hardwork will be rewarded with amuch better systemperformance.

If you had 2003-2007 installed you will need the Norton removaltool. You download the tool from here.

You are also encouraged to use a general registry cleaner like RegSupreme,this will find and remove a lot of things so don't be alarmed if thenumber of problems found after the scan is several hundreds, thisnormal, most of them is harmless, but there will also be some which isfrom old installations uninstalled long ago, just let it fixeverything, it will ask if you want to backup and you want this, justin case. Download a fresh copy of Microsoft Windows Script for XP .......or Microsoft Windows Script for W2000 (Vista users should skip this step), Norton sometimes messes with this during an uninstall, so you may as well update this too.

1. Now you uninstall Norton via add/remove programs in the controlpanel, then reboot after the uninstall is finished.

2.Next you delete the folder most likely left behind after the uninstall,use explorer to open "Program files" and delete the folder of yourprevious AV, if you get a "In use by other persons or programs" thentry to use a program called Unlocker(Free), simply rightclick on the folder and choose "Unlocker" for youroptions to appear. Very useful tool for difficult files/folders btw.You may find folders from programs you have deleted long ago, you mightas well delete them while you are in there anyway. You can also use"Search" in Windows to hunt down & delete any files/folders stillthere after an uninstall

3. Now you run the Norton removal-tool.

4.Run RegSupreme (use normalmode only, not aggressive) and fix what itfinds. (rightclick after scan is finished and select "All", then click"Fix" at the bottom or rightclick again & select "Fix")

5. Reinstall Microsoft Windows Script and reboot. You're now finished and can install Kaspersky. (Vista users should skip this step)




ALso seee

http://forum.kaspersky.com/index.php?showtopic=73929&hl=



http://forum.kaspersky.com/index.php?showtopic=72366




Best regards,



Dec 04, 2008 | Acer Aspire 3000 Notebook

1 Answer

I have norton symantec package on my computer which has not been used since June 2006. I am unable to uninstall the programme from the computer to put on new soft ware as I do not have the product key. How...


If you have a Windows-based PC, go to Start --> All Programs --> Norton... --> Uninstall
If no entry for Norton is found, go to:  Start --> Control Panel --> Add or Remove Programs --> find Norton --> select Remove

Sep 17, 2008 | Computers & Internet

1 Answer

Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

Mar 12, 2008 | Computers & Internet

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