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Norton is on my computer, I DID NOT put it there. I am running Kaspersky,. I cannot remove Norton from the add/remove on the control panel. How did this get on my computer and how do I get rid of it. How do I stop this from happening again.

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Norton has a removal tool on their site at:
service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039 or try:
majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html.

This should get rid of that pesky beast.
As to how it got there I have no idea.

Posted on Aug 14, 2008

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I bought & installed Norton 360 in August. My computer crashed. My new computer had Norton Internet Security installed which expired yesterday. I now want to install Norton 360 with the disc and...


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Nov 17, 2008 | PC Desktops

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I have norton symantec package on my computer which has not been used since June 2006. I am unable to uninstall the programme from the computer to put on new soft ware as I do not have the product key. How...


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Sep 17, 2008 | PC Desktops

2 Answers

I want to give up my Norton anti virus. How do I do that so that I don't have any remnants left over in the computer ??


Hello alimarie919,

First...congratulations on the Norton removal!
To remove it, go to Control Panel, Add/Remove Programs, scroll down until you find 'Norton's ....', and then Remove. When it asks if you would like to remove "ALL"....click 'yes'. Once that has been removed, you will need to reboot.
When the computer has restarted, go back into the Add/Remove Programs and remove all of the other programs related to *either* 'Norton's' or 'Symantec'.

Jul 24, 2008 | PC Desktops

16 Answers

Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
  • Norton AntiVirus 2004/2005/2006
  • Norton AntiVirus Professional 2004
  • Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
  • Norton SystemWorks 2004 Professional Edition
  • Norton SystemWorks 2005/2006 Premier
  • Norton SystemWorks 2004/2005/2006
  • Norton SystemWorks 2006 Basic Edition
  • Norton Password Manager 2004
  • Norton Internet Security 2004/2005/2006
  • Norton Internet Security 5 and 10 User Pack 2004/2005/2006
  • Norton Internet Security 2005 AntiSpyware Edition 8.2
  • Norton Personal Firewall 2004/2005/2006
  • Norton AntiSpam 2004/2005
  • Norton Ghost 2003/9.0/10.0
-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

Jul 07, 2008 | PC Desktops

2 Answers

Computer said norton virus had expired then computer went into hibernation and now will not restart


Try to restart the computer in safe mode or safe mode with networking. Go to control panel, add or remove programs (or programs and features if its vista), and try to remove norton antivirus completely. If that does not work, and you are in safe mode with networking, download the norton removal tool from the internet and run that to remove the norton antivirus completely. Your computer should be able to boot to the normal window, you can downlaod the norton antivirus latest version from the norton website or purchase the norton antivirus disc from any store. All the best.

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Apr 25, 2008 | PC Desktops

1 Answer

Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

Mar 12, 2008 | PC Desktops

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