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I get a black screen on my Aspire 5610-4720 laptop that is telling me there is a media test failure & to check cable & another message that says, " exiting broadcom PXE ROM. operating system not found?..What can I do to fix this laptop?

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Looks like your hard drive has a problem and cannot be recognised. The laptop is trying to boot from the network ( PXE rom). Check the bios to see if there is a hard drive present. If not it is most likely the electronics of the hard drive - replace it. When you turn on the laptop listen carefully around the hard drive. Do you hear a clicking or repeated set of sounds. If so there is a physical problem with drive - replace it. If it sounds like it is spinning up ok you could try a reinstall of OS. Most likely this will fail, and, even if it does it most likely will reoccur.
Good luck

Posted on Aug 14, 2008

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