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I have a maxtor 250GB black usb 2.0 hard drive that is no longer recognised by my PC. The usb port works OK with other USB appliances. Its not a high speed 2.0 port but thats not been a problem in the past. I have Gbs and Gbs of homemade film and artwork on this back up drive!! Youre help would be invaluable.

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Try connecting this drive to another PC/laptop. If the hard disk does not get recognised, you may have to seek help from Maxtor / authorised service personnel to diagonse the issue with the hard drive. Given that there is circuitry in between the actual physical disk and its USB port connector, chances are that the data on the hard disk would be safe and the intermediate circuitry may have suffered a brown-out. Good luck!

Posted on Aug 14, 2008

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