Question about HP Photosmart C6180 All-In-One InkJet Printer

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I have an HP C6180 All-in-one with an error message 0xc18a0507 (printer system failure) what do I do to fix the problem?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Ink System Failure

Here is the content of a text support chat, hopefully it helps you too! Christina is the tech support person.

Christina: Let us perform some steps to isolate the issue and find a fix for it.
Christina: Please perform the following steps and let me know the message that will be displayed on the printer.
Christina: A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
CustomerName: ok
CustomerName: screen says "support" R0631M
Christina: Fine.
Christina: 2. Press and release the right arrow button until the display says “System Configuration Menu”.
Christina: 3. Press and release the “OK” button.
Christina: 4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Christina: 5. Press and release the “OK” button.
Christina: 6. Display should say “Hardware failure status: Clear. Press OK to clear”.
CustomerName: yup
Christina: 7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
CustomerName: ok
Christina: 8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
CustomerName: ok
Christina: 9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
CustomerName: done
Christina: Fine.
Christina: 10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
CustomerName: done
Christina: 11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
CustomerName: made a buncha noise, and it didn't print a diagnostic page
Christina: Good.
Christina: Is the error message still being displayed on the printer?
CustomerName: nope
Christina: Good.
CustomerName: should I try to print something?
Christina: Let us print a self test page to check the functionality of the printer.
Christina: Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.
www.pgmdata.com

Posted on Feb 19, 2009

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ThiruBulls
  • 103 Answers

SOURCE: My HP C6180 is caught in a start up loop...

Hi there, " Unplug the printer cable from the computer. " Unistall the printer drivers from Device manager and also unistall the all the printer appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the printer. " then you can connect the printer and and try to Print the test page.



Print cartridge
When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
2. Remove the print cartridges.
3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth. Use a dry, lint-free cloth to remove moisture from the contacts.
5. Insert the cartridges back into the printer.
6. Close the top cover.
7. Try printing again.
If you still cant communicate try with new cartridge .

Posted on Aug 21, 2009

MUKHTAR
  • 2017 Answers

SOURCE: HP Photosmart C6180 Ink System Failure Message

just follow this steps may help you out otherwise you need to change it.
Check to see if the installed cartridge is the correct one for the printer. . If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the HP Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues,then you can go for repair or buy a new one .but i advise you to dont go for repairing bcoz it is 3 year old .

Have a nice day and do not forget to rate please...!

Posted on Feb 02, 2010

  • 1684 Answers

SOURCE: HP photosmart c6180 all in one printer error

Hello,

The "Ink System Failure" error is caused by air in the ink fed tubes. We have a step by step guide to perform a ink purge on the printer posted on our web site at: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/ Following this procedure should get your printer back running in about 10 minutes.

I hope this helps, if so please rate our solution.

CCL_Tech
Corporate Computer
www.ccl-la.com

Posted on Aug 03, 2010

  • 100 Answers

SOURCE: hp c6180 ink system failure

Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures (0xc1....) the printer was having. A similar fix may apply to other printers. acca299.jpg

Posted on Nov 15, 2010

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2 Answers

I am getting a error message saying the printer does not have enough ink to ensure printer health. The empty ink cartridge must be replaced to resume printing. I replaced the cartridges and it does not...


These printers have been known to have ink system failure errors. This message can also be caused by using compatible or re-manufactured cartridges. We believe the HP Live update software is also responsible for "dobbing" on you if you use any other brand.
A Fix for the ink system failure can be found below Not sure if it will help with your particular error but it wont hurt to try.
http://fix-your-printer.blogspot.com/2009/03/ink-system-failure-on-hp-photosmart.html
Good luck

Apr 14, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have a problem with my HP C6180 printer. Error message: Ink system failure. Unable to copy, receive faxes, or print. Error: 0xc18a0205. Hopefully you could help me to solve this problem. Thank you


A similar Ink System error started occurring on my printer and eventually it would constantly power on and off. Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures the printer was having. A similar fix may apply to other printers.

dced44b.jpg

Jan 14, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have a C6180 printer with the error message "ink


I had a similar Ink System error occurring on my printer and eventually it would constantly power on and off. Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures the printer was having. A similar fix may apply to other printers.

dced44b.jpg

Nov 22, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I use a HP photosmart all in one printer 6100 and i have an error message "ink system has failed" I am unable to print, copy of fax


Several HP all in one owners have had similar problems. My C6180 had the 0xc19a0035 Ink System Failure code, eventually the printer would power on and off every 15-20 seconds - continuously. Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This fixed the on and off problem and also fixed the ink system failures the printer was having. A similar fix may apply to your HP 6100 printer. acca299.jpg

Oct 08, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have a HP Photosmart C6180 All-in-One printer that is 3 years old. It has been a great printer for our home. Today it decided it would no longer print and I get the following message: Ink System...


I had an ink system error message on my C6180 that evolved into the printer power cycling every 15 seconds of so. Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures the printer was having. A similar fix may apply to other printers produced by HP around this time. acca299.jpg

Aug 27, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP photosmart c6180 all in one printer error message of 0xc19a0035, ink system has failed. unable to copy, receive faxes, or print. what can i do to fix it?


Hello,

The "Ink System Failure" error is caused by air in the ink fed tubes. We have a step by step guide to perform a ink purge on the printer posted on our web site at: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/ Following this procedure should get your printer back running in about 10 minutes.

I hope this helps, if so please rate our solution.

CCL_Tech
Corporate Computer
www.ccl-la.com

Aug 03, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

My printer showing an error message 0xc18a0106 in the control panel after changing printer ink when turning on. How can i fix it?


Check out this link. This is a troubleshooting guide that I found through a search engine.

http://www.out-of-warranty.com/ink-system-failure-error-0xc18a-hp/

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You need new scanner section but try first to clean this one.Disassembly the printer and pull out the scanner section.Open it cover and inside you'll see the mirrors.Clean the ash from mirrors using cloth which leaves no hairs.
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I have a HP Photosmart C6180 all in one the error message displayed is ink system has failed it will not print appreciate any help


The Ink System Failure messages on my C6180 were early symptoms that progressed continuous power cycling. Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This fix stopped my printer from power cycling and also fixed the ink system failures the Printer was having.74b7f9c.jpg
I ordered parts from mouser.com, but DigiKey.com may have better prices. I ordered 3 of these and 1 of these. here is a .

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