Question about Saeco Incanto Classic Espresso Machine

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I have a Saeco Italia. I was using the wand for steam yesterday and the red water light went on even though the water tank was completely full. Now upon start up the green lights blink along with the red light. I've tried running the water through the wand to make the red light go off, but I've had no luck so far. Any suggestions?

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  • hyatt995 May 18, 2011

    Do you mean the panel behind the brew group or the water tank on the back?

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Hi hyatt995,

You have already tried the first step in solving this problem with the red light which is running a water through the wand. The next thing to do is ventilate. Purge the air out of the system by turning on the knob, the pump should run. Keep it running until the red light stops.

If that didn't resolve the issue then check if you're getting water flow when the machine is in prime mode. If not, then, there is a possible blockage. When the flow sensor determined no water flow it triggers the red light to come on.Check if there's blockage in the line from the heater to the steam wand. Which is easily reached from the back panel (removed)

Turn off power and unplug; release pressure by turning knob (wand) to full. Remove back panel and look at the silver heater (with two hoses attached) Remove the closest host (it goes directly to the steam wand) To remove, carefully remove cotter pin and use a needle nose plier to pull up on the hose (careful not to lose the two red washers) They will need to be put back on the hose when you are done.

Inspect the inside of this hose; most likely this is your blockage. Use a sewing needle or toothpick to dig out the deposits. Reassemble (push the hose down into the heater and hold there while inserting the cotter pin) If you don't get it latched in; the hose can dislodge and spray inside the machine. Turn steam wand to off. Power on and put machine into prime mode. With any luck you should get water flow from the nozzle now and the light will turn off.

Hope it helps.

Thank you for using FixYa.

Posted on May 18, 2011

  • Jemalyn Labaguis May 19, 2011

    Hi hyatt995,

    The one at the water tank at the back.

    Thank you for using FixYa.

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