Question about Gateway ZX493131e Notebook

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How do I remove the access cover to upgrade the RAM on a gateway all in one ZX4931-31e

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  • James Behary May 17, 2011

    Thanks Again, I guess I will have to pay the $49.00 labor to have my RAM upgraded. Once again thanks


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It looks like it wont be easy, I looked up the PC and it seems the only way would be to open it completely. Basically you will have to at least have to remove the entire back cover, possibly more to get access to the ram.

Posted on May 17, 2011

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  • James Behary May 17, 2011

    Thanks, but how do I remove the back cover I do not see any latchs, tabs or screws that would free up the back cover? Thanks Again

  • Nicolas Alvarado May 17, 2011

    Unfortunately I cannot find any information on how to do that. It seems gateway really doesn't want anyone swapping out parts.

  • Bob Weiss Dec 22, 2011

    Did mine a couple months ago, and it wasn't all that bad. You need to lay the unit face down on a padded surface, then remove the port cover and the covers over the tilting stand. Then remove the screws attaching the stand hinges to the chassis.

    The rest of the cover is held on by the infamous "snap locks", which can be a bit of a pain to release. You need a thin, flexible blade, like a machinist's scale or narrow artist's spatula. Work it into the gap between the back and the main frame of the case, and slowly slide it around the case perimeter while prying gently upward. There are 4-5 snap locks on each side of the case, and once a few of them pop loose, the rest start to get easier to undo.

    Be aware that due to the design on these particular snap locks, it is quite likely that you will crack one or 2 of them. This doesn't pose a problem for putting the cover back on (there are more than enough of them to hold it on), but it will leave evidence that you were inside the case. Not a good idea to try i you care about voiding your warranty.

    Once you get the plastic back cover off, there is a metal inner cover that removes simply with a handful of screws, giving access to the RAM slots. I also upgraded the HDD at the same time, and it is a standard 3.5" SATA drive, accessible by removing a couple more screws and sliding the drive bracket out.

    Reassembly is simply the reverse of taking it apart.


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How do I upgrade my ram on my Gateway All in one zx4250?

I too purchased a Gateway ZX4250 and a 4 GB RAM upgrade kit. It took me awhile to figure out how to open the case. Here is what I found.

1) Remove the two rubber pads at the bottom of the case (don't worry they pop right back on).
2) Open the small back cover.
3) Remove the one screw.
4) This part is a little difficult but just be careful not to use too much force. Take two small flat head screwdrivers and slowly separate the plastic silver front panel from the plastic black back panel. Start at the bottom where the two rubber pads were removed. Work your way around the case, you can see how the clips are connecting the two panels as you work your way around the all-in-one. It shouldn't be too hard just be careful on how much force you use.
5) Once the panels are separated you can now access the hard drive, optical drive and some other components.
6) Disconnect the Hard drive sata cable from the motherboard.
7) Disconnect the other cable right next to the sata cable on the motherboard (I'm not sure as to the purpose of this cable.
8) Remove the screws from the metal plate covering the motherboard. Take careful note that a grounding cable is connected to one screw.
9) Install your RAM.
10) Reverse the procedure to put everything back together.

This whole procedure to upgrade my RAM took about 15 minutes. I hope this helps some of you that are trying to upgrade your RAM. If you have any questions PM me.

Jan 03, 2012 | Gateway ZX493131e Notebook

1 Answer

How do I fit extra memory in my acer aspire z series

If there is no Random Access Memory (RAM) compartment cover on the rear or underside of this computer, then, as is common with All-In-One (AIO) computers, a degree of disassembly is required in order to access the RAM Module slots internally.
If so, unless you are experienced at the disassembly and internal repair or mopdification of AIOs, Liquid Crystal Display (LCD) or Light Emitting Diode (LED) Personal Computer (PC) Monitors and LCD or LED Televisions (TVs), my advice would be to take this computer in to have the RAM upgrade performed by an authorized Acer Service Center.
The internal areas of AIOs, LCD, LED PC Monitors and LCD or LED TVs are u highly unsafe and inexperienced user-unfriendly working environments because such devices contain Electrolytic Capacitors (e-caps) that are storage devices capable of storing dangerous and even lethal charges, even when the device is completely disconnected from the mains electricity. Some capacitors can store charges as high as several tens of thousands of volts.

The aim would be to remove the back panel.

Often (but not always) with AIOs, LCD, LED PC Monitors and LCD or LED TVs, the key to removing the back cover lies in first unscrewing and removing the stand.

Look out for hidden screws, particularly deep-set screws, some of which might even be completely obscured by a warranty sticker or other label, meaning that upgrading the RAM in this computer within its warranty period might invalidate the warranty unless the upgrade is performed by an authorized Acer Service Center.

When the rear cover is removed (some additional internal panels might need to also be unscrewed/unclipped and removed), you should have access to the four RAM Module slots. Two slots should be free and the remaining two occupied, each containing a single (2048 Megabytes) otherwise referred to as 2 Gigabyte (Gb) RAM Module, because the standard RAM specification of this computer is 4Gb. The maximum specified RAM for this computer is 8Gb, meaning that either one or two 2Gb Modules can be added during a RAM upgrade.

The specifications of the RAM Modules for this computer are:

240 Pin 1.8v DDR3 PC3-1066 Non-ECC Dimm (240 contact elements, 1.8 volt, 1066 GigaHertz Oscillation Cycle Clock Speed, 3rd Generation Double Data Rate, Non Error Checking and Correction, Dual Inline Memory Module).

Nov 30, 2011 | Acer Computers & Internet

1 Answer

I have recently purchased a gateway all in one zx4931-31e and would like to upgrade to 8gb ram please let me know how to accses the motherboard to install the upgrade thanks

Caveat: I'm basing the following on a photo of your computer model on the Gateway website. It appears the rear cover is secured by snap hooks around the perimeter. You'll need to make some tools to pry it off. Get a strip of oak or similar hardwood. Cut three pieces 3 1/2" to 4" long x 3/8" wide by 1/8" thick. Taper one end of each piece to 1/16" thick. These are your "crowbars." Now, remove the port cover on the back. Look for and remove any screws through the back cover (all around the back). Do not remove the screws on the AC power socket. Next, look in the seam between the front and back covers, especially along the bottom, for any latch slots. Study these closely to see which part snaps over the other so you pry in the proper direction. Probably you will have to lift the back cover over a latch hook on the front cover. You may have to start with a thin flat-blade screwdriver, but your object is to get the parts separated enough to get the wood tools in between the parts. Slide these along the gap, doing the pry/lift at each hook (straight prying without the lift may break the latches). Typically there are four of these on each side, but there may be a fifth one in the center of the top because it's curved. Work slowly and carefully. The wood tools are preferred because they are less likely to scar the plastic. Once you have the cover off, you should be able to find your way to the RAM slots rather quickly.

May 13, 2011 | Gateway ZX493131e Notebook

4 Answers

How to open and upgrade RAM memory of gateway netbook model LT2704u?

This netbook is really the Acer Aspire One D255. You have to pop off the keyboard, then remove 4 screws that hold the back panel in place, which will allow you to remove that back panel in order to get to the memory.

Here's a video - blurry but it tells the story:
A better video on removing he keyboard:

Mar 01, 2011 | Gateway Computers & Internet

1 Answer

I want to expand the RAM in my Gateway 500SE computer

GATEWAY 500SE Computer Case Cover Removal before installing RAM
  1. Turn off the computer and then disconnect the power cord.
  2. On the rear of the computer, remove the three screws that secure the cover on the case.
  3. Slide the cover back about one-half inch, and then lift it from the case.
  4. Search for a small scale like card in motherboard similar to small scale as shown in figure in BANK A or BANK B.
  5. And place the another ram in free bank slot (RAM Slot).
  6. Make sure the locks are correctly locked to RAM at both sides.
  7. Close the cover
  8. Power On the System
  9. If any beep sound then switch of the system and reinsert the RAM module.
Hope this will be helpful

Thanks & Regards

Mar 25, 2009 | Gateway 22929 Notebook

1 Answer

Want to add memory to Gateway 700x

Upgrading RAM on your Gateway 700X (DDR) Computer is easy, Gateway 700X (DDR) Computer takes the PC3200 DDR SDRAM DIMMs. Supports Dual Channel DDR. RAM Type, and comes installed with 512 MB (removable) of RAM.
You can upgrade your Gateway 700X (DDR) Computer to up to a maximum of 2.0 GB RAM, the Computer has 4 sockets to install RAM, already with 512 MB (removable) standard RAM installed. For best Computer performance use the maximum amount of allowed RAM per slot for your system.

Dec 08, 2008 | Computers & Internet

2 Answers

Accessing memory (RAM) to upgrade

First of all, remove the battery

Insert a thin object under the securing strip and lift it up.
Be careful, it may be very tight.

Remove the securing strip.
Carefully work with finger to disengage plastic latches securing the securing strip.

Remove three screws and a metal brace securing the keyboard.
Lift off the keyboard and place it on the palmrest

Now you can access the memory modules.

Jun 12, 2008 | Toshiba Satellite A25-S207 Notebook

1 Answer


goto the gateway site and check what memory type you need.
If you upgrade to 1064Mb that will increase the performace of your machine

Apr 20, 2008 | Gateway MX3228 Notebook

1 Answer


Generally you can add more RAM, However, there are too many details that are needed about your system in order determine if an upgrade can be done.

Suggest you call Gateway Support.

Apr 20, 2008 | Gateway MX3228 Notebook

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