Question about Lexmark Office Equipment & Supplies
I had the same problem. Fixed it by reinstalling the drivers for the motherboard (USB drivers in particular). Hope this helps.
Posted on Feb 23, 2008
SOURCE: problem in scanner when scan
Try adding the scanner's IP address in the scnhosts file in the TWAIN folder. Format is similar to the windows hosts file. You'll see a commented out sample entry, just modify that to suit your needs.
This may or may not work for you; we had it working under this configuration but then it stopped for no apparent reason. also note that scanrouter isn't supported under vista. Only advice I've been given so far is to revert to sending scans via SMTP - not ideal!
Posted on Jul 22, 2008
CHECK BELOW OTHERWISE GO TO HP WEB SITE AND LOOK FOR THE DRIVER SUPPORT TO DOWNLOAD.
Scanning Use one of the following three methods to scan a document. Method one: Scanning with Windows Photo Gallery
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise.
Posted on Apr 08, 2009
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Please download the scan driver from support.lexmark.com. After installing the scan driver, please check the scanner under Imaging Device from device manager. If scanner shows under imaging devices, open the scanning program and scan a document.
For further assistance, please contact Lexmark Technical Support.
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