Question about Maytag Neptune MAH5500B Front Load Washer

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When my washer is in the spin cycle, it has begun to spin very fast. It is about 10 yrs. old. The sound that it makes is extreme and frightning! should I be concerned?

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Yes, I believe that the sound that you are hearing is often described as a jet taking off. If this is the case, start saving for a new washer because the repair bill will often be just as much.

What I believe you are experiencing is the tub bearing gone bad. What happens is that the shaft that holds the stainless steel basket where you place you clothes has a shaft that comes off the back and goes through the outer tub (which is plastic and holds the water). Where this shaft goes through this plastic tub there is a bearing. This bearing is protected by a seal that keeps water from escaping along the shaft. When this seal fails the water travels along the shaft into the bearing where it washes out the grease and rusts. Causing a loud noise when it spins. This can go on for months this way however, eventually one of two things will happen. The seal will fail completely allowing large amounts of water to escape (all over your floor). The second option is that the bearings will seize up completely and your washer will not spin the water out of your clothes.

Sorry for the bad news. However, if you don't think the problem is what I described please get a second look.

Posted on May 17, 2011

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Posted on Jan 02, 2017

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