Question about DISH Network Vip 211k High Definition Receiver

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My tv will play sound, but no picture. The picture is just a scrolling fuzzy/static screen. My dvd player works fine, but the dish receiver will not show picture. Please help!!

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  • 36 Answers

Hi kristin_mell,

If you are hearing audio but no picture unplug the receiver for 10 seconds and plug back in. This will reset the receiver and it will reboot itself for you once plugged in. This should resolve the issue, but if you continue to experience problems please e-mail me at nick.franta@dishnetwork and we may need to replace the receiver.

Nick Franta
DISH Network

Posted on May 17, 2011

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