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I cannot read dvd in my combodrive, my friend informed me that lens has damaged. so i want to any their is any software 0r solution to repair the lens.

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Hi there,

The lens can be cleaned by a lens cleaner however there is no software that can fix it. Mostly if the lens is damaged the combo drive may need to be replaced. However, if you are comfortable disassembling the combo drive you can replace the lens on your own.

Just have to know what Number/Type is the lens and you can buy a replacement and then you can open the Combo drive and replace it.

If you are not very familiar with disassembling a combo drive I suggest that you just have it replaced.

Posted on May 17, 2011

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Hi Parvana,
Try these basic steps below to solve your problem. You should prepare tools and test instrument like multimeter. If you can't do this yourself, I would advice you to find friends that can perform these guide.
Assuming that the disc is good.
1.Clean the lens. - Sometimes because of dust the lens can't read any disc. Try clean the lens by soft cotton buds. Be careful while doing this.
2.Replace the ribbon - Check the ribbon connected to the lens from the main board for scratch, damage. Once it has an open line then of course the lens can't read the disc. Also try to erase the contact by pencil eraser. If you've done the steps above and the symptoms still there then the next step requires you a little knowledge in soldering technique and reading the ohmmeter.
3.Check the motor - Check the motor that spin the disc with an ohmmeter. You can test it using the ohmmeter (x1) even it is connected on the lens assembly.Good motor - reading should be fairly high and it will spin. Bad motor- reading will drop to low resistance and will not spin.
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If you confirmed that you have a defective motor then replace it with a new one. Before replacing the new motor you have to check the clearance of the disc holder with the old one. The clearance should be the same as the old because if not the lens will not read the disc if it is too far or too close.
Ifyou already cleaned the lens, and confirmed that the ribbon is good as well as the motor then I've advice you to send it to repair shop because the next step should be done with an expert because it is quite technical diagnosing the fault between the pick-up lens and the main board.
Hope it may help you.
Have a nice day!
Thanks for using Fixya.

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Hi,

Most DVD players that would display such a message even with a known good disc inside signifies that the that the laser eye/lens is not reading the disc. This could probably be attributed to:
1. dirty, damaged, inverted, blank, un-finalized burned CDs or DVDs;
2. defective, weak burned-out laser eye/lens;
3. defective slider shafting (where the laser eye's carriage moves.

A few things you can try:
1. Use a CD cleaner (readily available from most computer shops);
2. use a can of compressed air and blow through the inside of the loaded disc area;
3. gently tap on the top cover where you estimate the reading/laser eye/lens would be;
4. gently press on the tray door once the disc is loaded.

Should this not be corrective, perhaps your best bet would be to seek the services of a qualified professional such as those in a Service Center. Alternately, your friendly neighborhood electronic shop should do just fine.

Hope this be of some help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kindest regards.

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Hi,

Most DVD players that would display such a message even with a known good disc inside signifies that the that the laser eye/lens is not reading the disc. This could probably be attributed to:
1. dirty, damaged, inverted, blank, un-finalized burned CDs or DVDs;
2. defective, weak, dirty/dusty burned-out laser eye/lens;
3. defective slider shafting (where the laser eye's carriage moves) or some other components.

A few things you can try:
1. Use a CD cleaner (readily available from most computer shops);
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3. gently tap on the top cover where you estimate the reading/laser eye/lens would be;
4. gently press on the tray door once the disc is loaded.

Should this not be corrective, perhaps your best bet would be to seek the services of a qualified professional such as those in a Service Center. Alternately, your friendly neighborhood electronic shop should do just fine.

Hope this be of some help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kindest regards.

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1. dirty, damaged, inverted, blank, un-finalized burned CDs or DVDs;
2. defective, weak, dirty/dusty burned-out laser eye/lens;
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A few things you can try:
1. Use a CD cleaner (readily available from most computer shops);
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3. gently tap on the top cover where you estimate the reading/laser eye/lens would be;
4. gently press on the tray door once the disc is loaded.

Should this not be corrective, perhaps your best bet would be to seek the services of a qualified professional such as those in a Service Center. Alternately, your friendly neighborhood electronic shop should do just fine.

Hope this be of some help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kindest regards.

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