Question about MSI Wind U100-030US Laptop

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Hi I have a MSI U100 mini laptop - and the keyboard will not operate - the keyboard is not broken. any suggestions please?

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Hi nick dunnmai,

Here are the things that you can try to diagnose the issue.

- Boot to "Safe Mode with Command Prompt" by pressing F8 (or F10..depending on the brand of the unit), if you can type from there, you are 100% sure that you're having software issue. In this case, you can perform virus scan, registry fix or reinstall the whole operating system.

- Replace the keyboard if it is not working in "Safe Mode". You can purchase a keyboard replacement or send back the unit to MSI repair center if still under warranty.

Hope this helps. Any comment is highly appreciated.

Posted on May 17, 2011

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