Question about GE GSS25JF Side by Side Refrigerator

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GE GSS25JFMD side by side, the water does not always dispence.New filter and clean water line.Sometimes it works fine then just stops for a while,then just starts working????

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My guess is that the water line is at the dispenser is freezing up.

GE had some problems with this had have a heater kit that sells for about $60 un-installed that usually resolves this problem. This heater is an after market fix and has to be hard wired/spliced into other wiring of the dispenser. As a technician I never liked installing these and would advise against a DIYer from doing it.

However, if you chose to do so the heater kit does come with complete instructions.

I would also recommend that you ensure that the water line freezing is the problem. You can do this by the following.

When it does not dispense water follow these steps.
1st-- Remove the toe kick at the bottom of the ref.
2nd-- You will find a plastic water line coming from the hinge of the freezer and it goes through a hole. Pull on this hose pulling the line through this hole where you should find a coupler. You want to take the hose apart at this coupler.
3rd-- To do this the coupler works like a Chinesse finger cuff (sorry, but that's the only way I know how to describe it). You want to push the water line in a little and hold the white plastic lip/sleve and then pull the hose out.
4th-- Once this is done. Press the disp. lever as if you were getting water. If water comes out of disconnected hose then it is safe to say that the water line if frozen at disp. If water does not come out then there is something more going on.
5th-- To reconnect the hose to the coupler just push. Then give a slight tug to ensure its locked in there. Press disp. lever to check for leaks

Posted on May 17, 2011

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