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Scanning does not start

KM1650 Kyocera copier

I want to scan a document to my computer but it does not want to

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  • bnj766 Sep 04, 2008

    Scanning sends to only a few of the pre-programmed addresses in our network. The ones that do not work are ones that have worked in the past. What could have changed to make these addresses non-functioning? Do I really have to uninstall and re-install? We can't be shut down for that long!

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  • 66 Answers

Hi 
if you are running DHCP configuration on your networked pc's you will have to use the host names of your computers as the destination addresses.

The reason for this is that the ip addresses  can change periodically.

another solution is to make all ip addresses on your computers static so the destination address for your scans will not change


please take the time to rate this fix

Posted on Apr 23, 2009

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the scan file utility is on the CD that came with the copier.
you can Google the file if need be

when you have loaded the file you will need to go to 
start, all programs,kyocera (scanner file utility and open it

once in configuration you will need to do the following

select setup
on the top you will see a box, type in 001
file destination, you should hit the box next to this and select kyocera/scan file

press ok and you are done

Next
get the ip address of the scanner, you will find this in scanner default when you have pressed thecounter/system menu button

get back into normal copy mode 

on your web browser type the scanner ip into the address bar and you will get into the scanner command center

press the start icon bottom left of your desktop, go to run and type in cmd

once in dos mode type in ipconfig, this will give tou the destination address for your scans

now back to the command center, select sender info (left side menu) and type in kyocera after selecting 001 (blue numbers) and submit

then go to destination setup (scan to pc) and under 001 (blue) enter the relavent info, the address will be your pc's ip address.

say no to all password requests

and submit

very important now is to close the browser as you cannot scan when the command center is open

please take the time to rate this fix

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Just create a folder called scans in your c:/ drive right click and share the folder

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Once in kyocera command centre

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only insert your computers IP address in the host field

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press enter

press 2 again

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and then press the green start button once complete..

The scanned document will appear in the scans folder

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