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Acer laptop. it won't start up, when i press the start button, it shows nothing but black screen, and i dont know what to do ....

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  • oscar zhou Aug 14, 2008

    yep, the power light is on, hard drive light is flashing indicates working hard drive, can hear the sound of hard drive, nothing on screen....

  • oscar zhou Aug 14, 2008

    the ram is working fine..i've checked it...

    i couldn't even get into the bios interface...nothing on the screen..

    is it possible to to reset CMOS on the motherboard?

  • oscar zhou Aug 14, 2008

    how can i reset the CMOS....

    the fan is working fine....

    do i just open up the back of the laptop?

  • oscar zhou Aug 15, 2008

    my model is Aspire 5585 WXMi.....

    i've tried to connect to a external monitor, but it's still nothing but black.....

  • oscar zhou Aug 15, 2008

    hi bro..

    it working fine when i connected to a external monitor now...i found out just now... the system is on now...but the laptop screen is still nothing....and the system can not find the video card on laptop... just the external monitor....

    do you think the laptop screen is broken?

    what can i do?

  • Anonymous Sep 27, 2008

    Same.Won't start up,just hang at there,and when i pluged the disket drive out,it worked fine.after 2 days,the problem come back again while i was playing Warcraft lll. AW DAMM STUPID ACER !

    (note:mine is desktop)

  • sezzer642 Jan 22, 2009

    having trouble with my acer laptop, i dont have a good knowledge of computers though, when i switch it on it somes up on the windows loading page and then a black screen with a large white arrow that is it, iv tried pressing F8 and a list of options say load etc and when i press that it just comes up with the black screen again, nothing seems to work can anybody help please?

  • Joe L.
    Joe L. May 11, 2010

    Are there still lights on the computer that are lit? Like power led light? Num lock led light? etc...

    Try looking closer to the lcd screen, can you make out a faint picture?


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First thing to try is to reseat the RAM on the laptop, as it could have came lose a little causing this non boot problem.

I might even be something wrong with the BIOS. You can try resetting the BIOS

Check if the laptop fans are working. As a overheating CPU or GPU can cause this problem as well.

Posted on Aug 14, 2008

  • Joe L.
    Joe L. Aug 14, 2008

    Yea it is possible to reset CMOS on motherboard depending on the computer. I've done this before on a few laptops, they usually have a CMOS reset button.

    How about the fans? They all running? Nothing blocking them like dust? etc..

  • Joe L.
    Joe L. Aug 14, 2008

    What model laptop do you have? I'll check if you can or can not.

    Oh try this.. plug your laptop to an external monitor and boot the laptop up. Hit the Function and LCD/External Monitor button together. That should trigger the picture to go to the external monitor. It might not work as your not able to get to the BIOS. But it's worth it to give it a try.


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Sometimes, hardware problems may stop the laptop from starting up. These could be simple issues such as a physical dislocation of the RAM or the graphics adapter to complex problems like motherboard damage due to excessive heating. We would strongly advise that you do not try to resolve these issues on your own as a lack of knowledge may result in permanent damage and making the warranty null and void. It would be advisable to get qualified technical support to resolve the issue.

get more information to fix Acer laptop won't start up :

Hope this information helps you.

Posted on Jul 29, 2011

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in both the computers unplug the power cord and any external device attached to the system.

Press the power while the power cord if unplugged for 1 min exact, plug the power cord and see if this works. As there is extra power on the mother board which needs to be drained out

Posted on Jan 08, 2009

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