Question about HP LaserJet 4600dn Color Printer

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4600 color replaced fuser get paper jam error

I replaced the fuser and now the printer says there is a paper jam in the upper cover area. I have checked, re checked, etc,- no paper jam. Is there a reset somewhere that I am overlooking?

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  • 42 Answers

Check fuser for broken tabs that would engage sensors.
clean 3 sensors behind fuser with a blowerbrush or makeup brush.

make sure you did not break output full bin arm on back of fuser{happens a lot}.

need more help? just ask.

Posted on Aug 26, 2008

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Posted on Jan 02, 2017

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Sir my printer problem is on printer menu write a clearing paper path what is this massage and give me solution.


Thank you contacting FixYa for your printer inquiry.
This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
TF
HP Laserjet Error Codes 0 - 19 Message on printer Display Panel What it means. What to do. 13.XX PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation. 3.0 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation. 13.1 PAPER JAM OPEN INPUT TRAYS Paper-delay jam at paperfeed area. 1. Ensure that paper trays are loaded and adjusted properly so media can feed from the tray. It might be necessary to reduce the stack height of media in the tray. 2. Check the input area for obstructions such as media in the path. Also check to see if the registration assembly damaged or unseated. 3. Replace any defective sensors or flags. 4. Verify the media meets the specifications. 5. Check the pickup feed and separation rollers for unusual wear. Replace as needed. 6. Rotate the media in the input tray by 180° and/or turn it over On NX engines this is most likely the fuser flag or the ACPM. The ACPM has a photosensor hard-wired to the back of it. 13.10 PAPER JAM CHECK DUPLEXER Jam at duplexer. 1. Check the duplexer and the rear area of the printer for obstructions or damage. 2. Check the duplexer for proper operation. Replace the duplexer if a sensor is defective. On a 5si, 8000, or 8100 series laserjet a Duplex Jam can be caused by a tray 2 and 3 feed assembly failure. 13.14 For Laserjet 5si. This error is caused by a defective paper control PCA Replace paper control PCA. 13.2 PAPER JAM OPEN INPUT TRAYS Paper-stopped jam at paper-feed area. 1. Check the input area for obstructions such as paper in the path. Also check to see if the registration assembly is damaged or if the transfer roller is out of place. 2. Replace any defective sensors or flags. 3. Ensure the media does not exceed the maximum length. 4. If multiple sheets are feeding, it might be necessary to fan the media and reduce the stack height. Also, replace separation pad. 5. Verify that the fuser is properly installed. On NX engines this is an input jam. 13.20 PAPER JAM CHECK REAR DOOR Media stopped in the paper path during power on or when the top door was closed. 1. Remove all media in the paper path, and then open and close the top cover. 2. If the message persists after all media is removed: Check if media is jammed in the prefeed area. Replace any defective sensors or flags 13.21 DOOR OPEN JAM The top cover was open while printing. 1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation. 13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2. Check the paper path for obstructions at the transfer roller, toner cartridge, paper feed assembly, and fuser. 3. Replace any defective sensors or flags. 4. Turn the media stack over and/ or rotate it by 180° in the input tray. If still persists - replace fuser, then DC controller. 13.6 PAPER JAM CHECK REAR DOOR Paper-stopped jam at fuser. 1. Check the paper path for obstructions at the fuser and output/delivery area. 3. Replace any defective sensors or flags. 13.99 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation

Jun 09, 2011 | HP LaserJet 4350 Printer

1 Answer

Paper Jam errror


Hi,

Jam in output bin - duplex area
Error message
Jam in output bin
alternates with
Open door and clear jam
Description
Paper jam in duplex reversing area
Action
  1. Clear the jam.
  2. Press the (SELECT) button on the control panel.
  3. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.
Jam in output bin - fuser area
Error message
Jam in output bin
alternates with
Open door and clear jam
Description
A paper jam has occurred in the output bin near the fuser area.
Action
  1. Clear the jam.
  2. Press the (SELECT) button on the control panel.
  3. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.

Goodluck..

May 14, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Fatal error 923, 922


-922 Fuser Error messages indicate that the fuser unit failed to reach the standby temperature.
If this is the first time you have seen the error, turn the printer off and on.
-Leave the printer off for at least 10 seconds before turning it back on. This gives the printer's engine board a chance to reset.
If this is an intermittent error, you may want to check how the printer is plugged in, even if it has worked on this surge device for months. Make sure the printer is plugged straight to the wall and not through a surge device or power strip. Power strips and uninterrupted power supplies can cause a low amperage problem in your printer which can trigger a false fuser error.
If this does not help or if this error appears every time the printer is powered on, you will probably need service on the machine.

- 923 Fuser Error indicates that the fuser unit is getting too hot while printing or when the printer is idle. Make sure that nothing is stuck inside the fuser unit that can cause the fuser unit to overheat. To check for any stuck sheets of paper in the fuser unit:
Locate the rear door and open it. The rear door opens and drops down towards you.
Look into the back of the printer. See if there is any paper or any other item stuck there that could be causing the fuser unit to overheat.
If you cannot find anything jammed up or broken in the back of the printer, open the upper front cover of the printer and remove the toner cartridge. Look into the printer from the front. See if you can see anything jammed into the back area of the printer.
If nothing appears to be jammed in the printer, the fuser unit or the main power supply of the printer will probably need to be replaced to fix this problem.

Mar 14, 2011 | Xante Ilumina Digital Color Press Printer

1 Answer

Paper jammed at this time error message show on control panel 13.05.00-Jam in top cover area open front covers and Transfer unit. Fuser is hot transfer unit can be easily damaged. Check left side of...


This error comes when media doesn't come to fuser delivery sencor with in the specified time it may be due to improper paper picking or fault in registration ***...
clean the paper feed rooler & registration *** path ur problem will resolve defin...........

Jul 14, 2010 | HP LaserJet M4345 MultiFunction Printer

4 Answers

My printer says there is a jam in the output bin but there is no visable jam. HP color laserjet 2600n


Hi,
Just try the steps
Jam in output bin - fuser area Error messageJam in output binalternates withOpen door and clear jam DescriptionA paper jam has occurred in the output bin near the fuser area. Action
  1. Clear the jam.
  2. Press the c00381085.jpg (SELECT) button on the control panel.
Jam in output bin - duplex area Error messageJam in output binalternates withOpen door and clear jam DescriptionPaper jam in duplex reversing area Action
  1. Clear the jam.
  2. Press the c00381085.jpg (SELECT) button on the control panel.Please Rate my response!!!Thanks, SF

Jan 28, 2010 | HP Color LaserJet 2600n Printer

1 Answer

Parer jammed in ouput tray


usually paper jams in the fuser...not very easy to pull out if you are not a printer repair person. most of the times you have to remove the upper covers first cover just snaps and second cover got screws,after that remove the fuser assy. to clean the paper out,put it back and ready to work.

Aug 04, 2009 | HP Color LaserJet 2600n Printer

2 Answers

Jam in top cover area


Replace your paper pickups and set your paper tray setting correct, both in the tray and the settings menu. That should help you out. The part# for paper-pickups is RF5-3739.

Mar 17, 2009 | HP LaserJet 4600dn Color Printer

1 Answer

Canon D880 Printer/Fax


1. Take off 3 plastic covers one above exit area-slide top to left to access screw
remove lower exit cover and side cover -unsnaps with 2 pins and there is one more cover I think over the fan that needs to come off.
2.Locate black plastic sheet covering a circuit board carefully pull this back-disconnect 3 plastic connectors that lead from the heater to the circuit board
3. using a offset phillips #2 screwdriver remove 3 screws that hold the fuser to the frame. carefully lift fuser up and out toward the exit area.
4. pop off black cover remove 2 screws from top of fuser, disengage cover lid locks with a small screwdriver, lift upper fuser heater-be careful NOT to damage
plastic heater membrane. remove paper jam and reassemble.

Nov 15, 2008 | Canon imageCLASS D880 All-In-One Laser...

1 Answer

Flashing red button with a triangle and ! in it . printer won't work


If only the attention light is flashing then follow the guide below -

The Attention (amber)
light is blinking.
Attention error. The top
cover is open.
Close the top cover.
Attention error. The
printer is out of media.
Load media.
Attention error. The
printer has a jam.
1. Clear the jam (see pages 164 through 168).
2. If the location of the jam is not apparent, check
the embedded Web server to find the jam
location.
 If the jam was under the imaging drum, toggle
the registration sensor to check its movement
and replace the registration sensor if it does not
move freely.
 If the jam was in the fuser area, toggle the fuser
exit sensor to check its movement and replace
the fuser exit sensor if it does not move freely.

Jun 07, 2008 | HP Color LaserJet 2550n printer + HP Color...

2 Answers

Xante cl30 color laser printer paper jam


Remove the fuser and examine it closely (Note: the fuser gets extremely hot. Wait until it has cooled completely before touching it!) Paper or a paper fragment might be balled up inside it.

Even just re-seating the fuser might clear the sensor that is reporting this jam.

If the printer continues to stall with this error code, even though there is no jam, it could have a faulty sensor. This would have to be repaired with a service call...

Mar 06, 2008 | Xante CL30 HSE Laser Printer

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