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Frozen!! I have a compaq desktop and my start up screen freezes when the compaq logo appears. My keyboard also doesn't work. Made sure all wires are connected and still nothing. Can't do the option of pressing F10, F8, etc. I also changed keyboards but that don't help. Is my computer just broken and ready to be sledgehammered with fustration? Any help or suggestions would be much appreciated!!

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  • missam Aug 14, 2008

    tried that and still nothing. grr!!!



    thanks for the help though!

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If you have a System Restore Disc or and XP Install Disc, insert one when the computer boots up and reinstall the operating system.  

If that doesn't do it, or if you can't, then call the Geek Squad or someone considerably more qualified than I.
It may be true that the sledgehammer is the best option.  If it is, this website will demonstrate the proper methods for doing so.

http://www.thenetworkadministrator.com/breakingComputer.htm

Posted on Aug 14, 2008

  • Jefferson Casavant
    Jefferson Casavant Aug 15, 2008

    Perhaps the computer is not reading your hard drive.  You may wish to purchase a new hard drive and replace the old one.  If you have a techie handy, have him/her open your computer (with screws on the back or side if it is a tower, and if it is an under-monitor computer, with buttons on the side), disconnect the old hard drive, and reocnnect the new one using the exact same connectors. 

    There is a video on YouTube
    http://www.youtube.com/watch?v=5lVnFlFrq...
    of a hard drive being removed. It should help.

  • Jefferson Casavant
    Jefferson Casavant Aug 15, 2008

    If you don't have a techie handy, go ahead and do it yourself.  Remember which cables go where in your hard drive, and purchase the same kind that you had before (SATA connectors for hard drives are different from IDE connectors, and the cables you have in your computer will only connect to one kind.  Preferably, remove the cables, mark them if possible, and bring the hard drive to Best Buy or another store and have them get you a new one).


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