Question about HP OfficeJet 7410 All-In-One InkJet Printer

2 Answers

HP 7410 All in One

There was a power outage today and my HP 7410 will not turn off or on, it just shows the HP logo with a line moving back and forth like it is warming up. Can someone help me with this problem? I unplugged it but that did not solve the problem.

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  • 8 more comments 
  • Anonymous Apr 10, 2009

    same thing...... will not power up as described

  • Carol Hale
    Carol Hale Apr 12, 2009

    My HP 7410 will not turn off or on, it just shows the HP logo with a line moving back and forth like it is warming up. Can someone help me with this problem? I unplugged it but that did not solve the problem.

  • guest62 Apr 18, 2009

    solution #1 didn't work for me...

  • mguth11 Apr 19, 2009

    The printer will not turn on and it appears to be "stuck" with the hp screen on and a line going back and forth. Can you please help fix this problem?

  • mguth11 Apr 19, 2009

    Solution #1 did not work for me either. Is there another solution?

  • Anonymous Apr 25, 2009

    Argh - this is so frustrating. Our power goes out often enough

    (live in the country) that this printer is about to become ewaste.

    My husband solved it once, thinks it's in the user guide. Now to

    find the user guide...

  • Anonymous Apr 27, 2009

    My HP 7410 will not turn off or on, it just shows the HP logo with a line moving back and forth.  I unplugged it but that did not solve the problem.


  • Anonymous Apr 27, 2009

    printer won't turn on or off. Ink cartridge needs to be replaced, and the carriage won't move to allow the cartridge change. I also have the line moving across the screen, but no indicator light near the power button. I've tried the unplug and replug, hold power button down thing, to no avail

  • Anonymous May 12, 2009

    The printer will not turn on and it appears to be "stuck" with the hp screen on and a line going back and forth. Unplugging and replugging power source doesn't help.

  • thecatwom May 14, 2009

    My printer wont turn off or on, it just has the hp logo and doesn't work when unplugged from wall

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Try this: it's worked for nearly everone who's tried it. Unfortunantly, you lose your wireless capabilities, but at leat you're not left with a $500 paper weight:

http://larrycrazyness.blogspot.com/2009/01/hp-fixed.html

(It's interesting that with the exception of the original post, this issue is suddendly appearing on numerous sites. Nearly all of the posts occured during the last two months)

Posted on May 17, 2009

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  • Expert
  • 50 Answers

Try doing power reseating.

  1. Unplug the printer fromthe wall socket.
  2. Press and hold the power button for 5 sec with the power.
  3. Then plugin the printer with power source and then see if it works or not.

Posted on Aug 14, 2008

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1 Answer

OfficeJet 7410 wont boot up.


I would try resetting the power supply.
You can do this by unplugging the power adapter cable from the wall outlet.
Unplug the other end from the printer.
Unplug the power cable portion from the rectangular power adapter.
You should be left with a power cord, a power adapter, and a printer; All three are not plugged into anything. Leave it this way for 30 secs, then retry the turn-on process after plugging the cords back into where they belong. Also, try plugging straight into a wall outlet, and not into a surge protector.

If this is not working still, double check the outlet in question by testing it with an appliance like a hair dryer or lamp.

Good luck!

Bruce

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Seems like something a lot of us are experiencing. I have the exact same problem. Has anyone found a solution?

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HP 7410 will not boot. It powers up and the HP logo screen flashe


This was solved really well on this blog. It is some problem with the wifi board. If you disconnect it (no so hard and well explained on the blog) you will have network printing over a cable but no wireless.

http://larrycrazyness.blogspot.com/2009/01/hp-fixed.html

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I did everything you said, even the angry part lol and still nothing. Sigh...well, I've been wanting an air printer anyway :D

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Perform power reset :
  1. Disconnect the power cord from the back of the product.
  2. Disconnect the power cord from the electrical outlet, and then wait 60 seconds.
  3. Connect the power cord to the electrical outlet.
  4. Connect the power cord to the back of the product.
  5. Press the Power button to turn on the product.If the issue still persists perform the partial reset steps:
    1. Perform a partial reset on the printer. To do this first remove the power supply from the back of the printer. With the power off press and hold the # and 3 keys.
    2. Plug the power back into the printer, keep holding the # and 3 keys till you see “ Partial Reset ” displayed on the printer screenIf the issue still persists, perform the semi full reset of the printer.
      1. Perform a partial reset on the printer. To do this first remove the power supply from the back of the printer. With the power off press and hold the # and 6 keys.
      2. Plug the power back into the printer, keep holding the # and 6 keys till you see “ Semi Full or Semi NVM ” displayed on the printer screen.

Sep 27, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

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Hi Carl. Solution is to unplug the wireless card from the back of the machine. You are all too good!

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2 Answers

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remove the power cable directly from the back of the printer, press and hold # and 9 while holding both these buttons put the power cable back to the printer. now let the buttons go when the on light starts flashing

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