Drive makes a clunk, clunk sound and will not read cd rom's cannot perform setups.
the cd icon appears for a second near the cursor but it continues to clunk for a few seconds and then is quiet with no furthe action.
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you need a cd\dvd rw to be able to burn as for wont play\read
Control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cddigital cd audio for this cd rom device or scroll to dvd regions select no 4 for australia
The drive has NOT been able to read the directory of the disk you put in.
Disk may be a DVD which your drive may not be able to read.
Disk may be a DL DVD (double layer) whcih your drive may not be able to read.
The disk might be a BluRay which your drive may not be able to read.
Your drive may be defective or have a dirty read head.
may be it's only a DVD ROM drive not a combo,
you will need a combo to read both DVD and CD
if it was reading CDs earlier then the CDs might have scratch in them, try with new CD.
did u make changes to the cables inside, if you did check if the cabels are connected properly to the drive
From what I read, Acer Empowering software is no big deal. Some say it's fine, others say nothing worthwhile. If you aren't thrilled with it, you might consider uninstalling it and seeing if it brings your CD-rom back. If you want to keep it or uninstall of Empowering software doesn't work, uninstall the CD-rom and then let Windows rediscover and install it again.
Go into Device Manager, right click on CD-rom and choose uninstall. Close out and restart.
Two possibilities that are immediately apparent. One, the lens on the
drive is dirty. Stop by a department store and buy a CD/DVD laser lens
cleaner CD and put it in the drive several times, making sure that it
tries to read it each time. This can brush away the debris on the lens
and it may work again. Two, the drive motor or lens assembly (that
moves) has failed. My experience is that these drives have a 2-3 year
life span. Luckily, they are now bargain-priced and you can pick them
up at your local discount store and replace them yourself.