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Posted on May 16, 2011
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Danby dehumidifier keeps signalling that it is full when the bucket is empty. Have wiped with towels, turned off then on etc. to no avail. can sensors be a problem how do you replace them?Is it something we can do? If not where in Rochester ny area would you suggest? Many thanks!

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  • Master 4,736 Answers
  • Posted on May 16, 2011
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The water collection bucket may not be activating the safety trigger, when it's put back in place. Check that first. If that checks out OK, turn the Master ON/OFF Switch to OFF and unplug the unit for 12-15 minutes. Then plug the unit back in and Turn the Master ON/OFF Switch to ON. Hopefully, during that 12-15 minute timeout, the unit reset itself and you set the controls as you normally do.

Yes, the safety trigger sensor can be replaced if parts for that unit are still available. But, sometimes, it's more trouble than it's worth. Especially, if the unit has a few years on it.

Hope this helps you solve the problem. Please let me know.

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We have two Danby Premiere Dehumidifiers. Both have stopped picking up water. The filters are clean, the fans run and there is alot of moisture in the air? Any ideas on how to fix them?
I assume that you have already:
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  • Are sure the buckets are properly in place.
  • Are sure the bucket switches are not stuck in the full bucket position.
  • Cleaned the cooling coils.
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  • Verified that there are no trouble lights or codes,
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It sounds like they are both stuck in defrost mode or the compressors overheated and need to cool off. "Both" is a bothersome word. Both might imply a power surge that wiped out the controls. I would:
  1. Unplug them and let them cool off 36 hours.
  2. Check your manual for a control panel reset.
  3. Take off whatever covers I could, to let me touch the cooling coils to be sure they get cool.
  4. Plug in # one and reset the panel.
  5. Let it run and see if the coils get cold.
  6. Plug in # two and reset the panel.
  7. Let it run and see if the coils get cold.
And then decided what to do next. Hopefully the cool off and reset did it .

Good luckl.
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Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101
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Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

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Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

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Here is a tip that explains what can be happening to make the dehumidifier show that the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101
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Here is a tip that I wrote to help people with just that dehumidifier problem..

Dehumidifier Problem It shows Bucket Full
http://www.fixya.com/support/r4688381-dehumidifier_problem_shows_bucket_full

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