Question about Sony Cyber-shot DSC-W55 Digital Camera
I've had the same problem as that of several people who have already posted here (the problem where the screen
says "access" and the lens goes partially in and out, makes a clicking noise, and eventually retracts itself after pushing "on/off" like 4 times. But, I've also had an additional problem, which is:
The camera works when I initially start it up after not touching it for a few days, but the lens is really not focusing at all. The pictures are unfocused (but not grainy, if that makes any difference - just generally unfocused). I've tried turning macro and on and off but it doesn't change anything. It just seems like holding the picture-taking-button halfway down to focus doesn't do anything at all. After I go to the picture viewing screen, I can view the pictures, but then once I try to go back to the picture-taking mode, the problem with the lens not wanting to retract and the "access..." on the screen occurs.
The problem started soon after I uploaded a bunch of pictures on to my computer (the pictures were fine, which was pretty fortunate) and I accidentally left the camera on and the battery ran out. I'm not sure if that gives you any insight...
Anyway, I'm really frustrated because these problems happened only a few weeks after my warranty ran out, so I really don't want to have to send it in for repair. Any help would be greatly appreciated! If you are unable to offer a solution that works on my camera, however, then if you could offer a rough estimate on how much it might cost me to send in my camera, I would really appreciate it. If that's not possible, it's okay, but I really just want a ballpark measure so that I'll be able to make a decision on whether or not I should get it fixed or (very unhappily) invest in a new one.
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Posted on Jan 02, 2017
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